Success Coach ESOL

East Coast College; Great Yarmouth; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

38 days holiday

Pension 18% employer contribution

Free gym at campus

Discounted campus salon and restaurant

Job summary

East Coast College is hiring a Success Coach to deliver 1-1 tutorials and support within the Great Yarmouth & Lowestoft Campus. You will mentor students, monitor attendance and progress, and coordinate with college teams to maximise student outcomes. This is a full-time, permanent role.

The post requires a minimum of Level 2 English and maths and involves safeguarding duties and DBS checks. A supportive benefits package includes pension contributions, gym access, and campus discounts.

Qualifications

• Provide personalised tutoring and pastoral support to a caseload of students.
• Monitor attendance, behaviour and performance with records in ProMonitor.
• Act as key contact for students and families, coordinating support.

Responsibilities

• Deliver PSD/tutorial programmes and contribute to student events.
• Support wider college operations including invigilation and admin tasks.
• Ensure safeguarding procedures and escalation pathways are followed.

Skills

Pastoral support

Caseload management

Record keeping

Interpersonal communication

Education

Level 2 English and maths

Job description

Job Title: Success Coach
Location: Great Yarmouth & Lowestoft Campus
Hours: 37 Hours - 1.0 FTE
Contract: Full Time - Permanent
Salary: Band G (£26,114.55 - £27,713.40 FTE)

To deliver 1-1 tutorials and facilitate the Personal Development curriculum. Support students within the curriculum areas who may struggle whilst at college to ensure they are able to access learning and make progress. You will motivate, inspire, support and encourage students to achieve the best they can, contributing to a culture of high expectations. Liaise with Course Leaders, Head of Departments and other support departments including finance, careers, safeguarding, wellbeing and additional learning support, using interventions for any students who need support.

Key needs from you and the role;

• Provide personalised tutoring and pastoral support to a caseload of students, promoting wellbeing, retention, achievement, and progression planning.
• Monitor and manage student attendance, punctuality, behaviour, and performance, taking timely action and maintaining accurate records on ProMonitor.
• Act as the key contact for students, families, and college teams, conducting regular 1:1 reviews, coordinating support, and signposting students to appropriate services.
• Deliver PSD/tutorial programmes, contribute to college events and student voice activities, and support wider college operations including exam invigilation, administrative tasks, and cross-college cover.

East Coast College will offer you;

• 38 days holiday FTE (including bank holidays)
• Generous Pension - 18% Employer Contribution
• Free gym and swim membership
• Discounted access to campus salon and restaurant

We reserve the right to close this vacancy early if we receive sufficient applications.

*Please note that all applications are assessed solely on the information provided within the application form. CVs are not used in the shortlisting process.

**East Coast College require all staff to hold a minimum Level 2 or equivalent in English and maths, and be able to evidence this.

East Coast College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff, visitors, and volunteers to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

All applications are reviewed and scored against the essential and desirable criteria as set out in the job description and person specification to determine a shortlist. Shortlisted applications will be invited to interview and to complete a self-declaration and disclosure form. Information relating to the interview format will be shared and confirmed prior to the scheduled interview taking place and will facilitate any requested adjustments.

All offers of employment are conditional and subject to the successful completion of pre-employment checks, including at least two references, safeguarding and suitability checks, and an Enhanced DBS check where required.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for Staff and in accordance with our Data Protection Policy, which is set out on the College’s website. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.