Substance Misuse Team Leader (Ref:0058ZD)

Integrated Care System; Bournemouth; On-site; GBP 28,000; Full time

Job summary

A leading support service organization is seeking a Team Leader in Bournemouth to lead a team in providing high-quality recovery care to clients facing challenges with drugs, alcohol, and mental health. You will be responsible for meeting performance targets while fostering a supportive team environment. The ideal candidate should have management experience and a passion for helping others. This full-time, fixed-term position offers a salary of £28,000 per annum along with various benefits.

Benefits

28 days annual leave plus bank holidays

Extra day off for birthday or special occasion

Enhanced maternity, paternity, and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into pension scheme

Access to Blue Light Card discounts

Flexible working opportunities

Refer a Friend scheme with £500 bonus

Qualifications

• Experience in health, social care, or criminal justice settings.
• Track record of management and team development.
• Knowledge of drug/alcohol and mental health challenges.

Responsibilities

• Lead and manage the team to deliver performance targets.
• Ensure compliance with social care requirements.
• Oversee quality assurance and safeguarding processes.

Skills

Compassion

Motivation

Leadership

Organization

Analytical skills

Education

ONC/NVQ level 3 or equivalent

Job description

Substance Misuse Team Leader (Ref:0058ZD)

The Housing Support Service works to prevent evictions wherever possible, for people who are experiencing challenges with drugs and alcohol. As Team Leader you will directly link in to the Service Manager, as well as working collaboratively with other Team Leaders, Operations Managers and our partner organisations, to ensure clear communication and meet the delivery needs of this service to support our clients to achieve positive outcomes.

Main duties of the job

You and your team will be responsible for delivering against targets, always ensuring the service is complying with all of the necessary requirements that arise from working in a social care setting.There'll be data analysis and administration tasks to deal with too, but that's all part of this busy and varied job that you take in your stride.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Job responsibilities

Join us as a Team Leader in Bournemouth.

Are you a compassionate and motivated individual who wants to change people's lives? Our team in Bournemouth is looking for a Team Leader to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.

You will be responsible for collaboratively leading a WithYou team to deliver a high level of performance by meeting targets and KPI's set to ensure we are providing the best service to our clients and improve treatment outcomes, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently. You will support staff in high performing recovery work, overseeing quality assurance and safeguarding, with the capacity to work within competing demands and tight timescales.

The closing date for applications is 3rd August 2025. Please note that this role may close early should sufficient applications be received, so early application is advised.

As an organisation we do not have a sponsorship license and are unable to provide sponsorship to live and work in the UK. As such candidates are required to hold the right to work in the UK for the duration of the contract you are applying for. This is a full time role that is fixed term until 31/03/2026.

The salary for the position is £28,000 per annum. The role is based at Station Approach, Off Ashley Rd, Bournemouth, BH1 4NB.

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You's pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Job description

Job responsibilities

Join us as a Team Leader in Bournemouth.

Are you a compassionate and motivated individual who wants to change people's lives? Our team in Bournemouth is looking for a Team Leader to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.

You will be responsible for collaboratively leading a WithYou team to deliver a high level of performance by meeting targets and KPI's set to ensure we are providing the best service to our clients and improve treatment outcomes, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently. You will support staff in high performing recovery work, overseeing quality assurance and safeguarding, with the capacity to work within competing demands and tight timescales.

The closing date for applications is 3rd August 2025. Please note that this role may close early should sufficient applications be received, so early application is advised.

As an organisation we do not have a sponsorship license and are unable to provide sponsorship to live and work in the UK. As such candidates are required to hold the right to work in the UK for the duration of the contract you are applying for. This is a full time role that is fixed term until 31/03/2026.

The salary for the position is £28,000 per annum. The role is based at Station Approach, Off Ashley Rd, Bournemouth, BH1 4NB.

Benefits

28 days annual leave, plus bank holidays

An extra day off for your birthday or a special occasion of your choice

Enhanced maternity, paternity and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Person Specification

Qualifications

• ONC/NVQ level 3 or equivalent or a commitment to complete within 18-months

Experience

• Managing and developing your team to reach its full potential will be key to your success and will be your passion.
• You will motivate your team to deliver exceptional services to those we support and will have the ability to connect quickly with both staff and service users, treating them respectfully and with dignity.
• This is a busy team, with multiple priorities ongoing, so it's important that you are highly organised and able to manage your time effectively.
• You will have:
• Experience working in the in the health, social care or criminal justice setting and of working in partnership with a range of statutory and non-statutory agencies
• A successful track record of management responsibility and development of others
• An understanding of the issues facing people experiencing challenges in relation to drug/alcohol and/or mental health challenges
• Knowledge of health and safety, including assessing high risk situations
• Ability to build effective relationships with a range of internal and external stakeholders
• Be results driven and possess analytical skills
• Above all, we are looking for someone who is passionate about what we do, with an inspiring and engaging approach. A full job description and person specification is available on request from [e-mail].

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.