Subsidence Team Senior

Sedgwick; London; Hybrid; GBP 35,000 - 65,000; Full time

Job description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Subsidence Team Senior

Job Location: South England Job Type: Permanent Remuneration: Competitive salary taking into account skills, experience and qualifications.

We have a fantastic opportunity for a Regional Team Senior in South England.

You'll support the regional team in delivering positive outcomes to clients and policyholders. This involves ensuring smooth communication and collaboration within the team and with external stakeholders. You'll need skills in customer service, team management, and claims handling.

This role offers a balance of office and remote work, making it ideal for someone with strong organisational skills, excellent communication abilities, and a passion for customer service. You'll contribute to the team's revenue and profit goals and provide coaching and support to team members.

This is perfect for someone who thrives in a dynamic environment and enjoys helping others succeed.

The skills you will have when you apply:

• Proven track record of delivery: Driven and results-focused, ensuring successful outcomes.
• Strong problem-solving and organisational skills: Quick to take ownership, solution-focused, and well-organised.
• Excellent interpersonal, communication, negotiation, and persuasion skills: Able to interact effectively, explain complex details clearly, and negotiate fair settlements.
• Demonstrates empathy and emotional intelligence: Understanding and managing emotions to build strong relationships.
• Analytical skills and confidence in MI and reporting interpretation: Capable of analysing data and interpreting management information accurately.
• Ability to work in a team environment: Maximising performance and encouraging growth within the team.

• Chartered status: Dip CILA or Dip CII
  • or have a commitment to secure this status within 2 years of appointment.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role.

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications.
• A Self Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.

Health & support

• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Employee assistance programme for employee wellbeing.
• Group Income Protection.

Other benefits

• Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

This isn't just a position, it's a pivotal role in shaping our industry.

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in-person).

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.