Subsidence Building Technician

Adjusting Appointments Limited; West Midlands Combined Authority; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the insurance sector is seeking an experienced Subsidence Building Technician to join their expanding team in West Midlands. This role focuses on managing technical claims, providing vital support to surveyors, and requires strong communication skills. The ideal candidate will demonstrate a history in subsidence claims or building surveying, showcasing their ability to thrive in a dynamic, target-driven environment.

Benefits

25 days holiday plus excellent benefits package

Company bonus scheme

Training and career advancement opportunities

Qualifications

• 5+ years experience in subsidence/buildings insurance claims or extensive trade experience required.
• Strong communication and organization skills essential.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Provide technical building claims solutions and support to surveyors.
• Manage and communicate with customers, contractors, and clients.
• Negotiate settlements and control repair schedules and costs.

Skills

Communication

Organization

Problem Solving

Customer Service

Education

Graduate building surveyor

Job description

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Subsidence Building Technician, West Midlands

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Client:

Adjusting Appointments Limited

Location:

West Midlands, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6010d62cdb0f

Job Views:

60

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.