Subsidence Building Technician

TN United Kingdom; Sudbourne; On-site; GBP 30,000; Full time

Job summary

Join a dynamic Subsidence Team as a Claims Technician, where you will provide technical building claims solutions and support a dedicated team. This role involves effective communication with clients and contractors, managing repairs to mitigate subsidence damage, and ensuring high standards of customer service. The company offers a competitive salary, excellent benefits, and opportunities for training and career advancement. If you thrive in a fast-paced environment and have a solution-oriented mindset, this is the perfect opportunity for you.

Benefits

25 days holiday

Company bonus scheme

Training opportunities

Career advancement opportunities

Qualifications

• Previous experience in subsidence/buildings insurance claims.
• Strong communication and organizational skills.

Responsibilities

• Communicating with customers and managing third-party companies.
• Updating building repair scopes and negotiating cash settlements.

Skills

Communication Skills

Organizational Skills

Customer Service

Problem-Solving Skills

Computer Literacy

Teamwork Skills

Education

Graduate Building Surveyor

5+ years of trade experience

Job description

Job Title: Subsidence Building Technician, Central Belt

Client:

Adjusting Appointments Limited

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

c4be6c34285b

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Job Profile

Due to growth, an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building Claims Solutions and support to a team of Surveyors and a Claims Management Team.

Main duties include:

1. Communicating with customers, contractors, and insurer clients via telephone, email, and written correspondence.
2. Managing third-party companies to achieve vegetation removal and drain repairs to mitigate subsidence damage.
3. Updating and creating building repair scopes using in-house schedules of rates.
4. Negotiating cash settlements for repairs with policyholders.
5. Managing panel contractors, overseeing repair schedules, and controlling costs.
6. Settling claims under delegated authority.
7. Qualifications/Experience: Previous subsidence/buildings insurance claims experience, extensive trade experience (5+ years), or a graduate building surveyor.
8. Strong communication and organizational skills.
9. High standard of customer service.
10. Computer literacy with excellent verbal and written communication skills.
11. Ability to work in a fast-paced, target-driven environment.
12. Positive attitude, flexibility, self-motivation, and teamwork skills.
13. Attention to detail, problem-solving skills, and solution-oriented mindset.

Salary & Benefits:

• Up to £30,000 per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training, and career advancement opportunities