Subsidence Building Technician

TN United Kingdom; Stockton-on-Tees; On-site; GBP 30,000; Full time

Job summary

An established industry player is seeking an experienced Subsidence Building Technician to join their growing team in Stockton-on-Tees. In this role, you will provide technical building claims solutions while supporting a team of surveyors and claims management. Your responsibilities will include managing customer communications, negotiating settlements, and overseeing repair schedules. The company offers a competitive salary, generous holiday allowance, and opportunities for training and career advancement in a fast-paced environment. If you are self-motivated and possess strong problem-solving skills, this is the perfect opportunity for you.

Benefits

25 Days Holiday

Company Bonus

Training Opportunities

Career Advancement

Qualifications

• 5+ years experience in subsidence/building insurance claims.
• Excellent communication and organizational skills required.

Responsibilities

• Communicate with customers and manage third-party companies.
• Negotiate cash settlements and manage repair schedules.

Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Computer Literacy

Attention to Detail

Customer Service

Teamwork

Education

Graduate Building Surveyor Qualification

5+ Years Trade Experience

Job description

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Subsidence Building Technician, Stockton-on-Tees

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Client:

Adjusting Appointments Limited

Location:

Stockton-on-Tees, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2441a297e3ab

Job Views:

9

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Job Profile

Due growth, an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building Claims Solutions and support to a team of Surveyors and Claims Management Team.

Main duties include:

• Communicating with customers, contractors, and insurer clients via telephone, email, and written correspondence
• Managing third-party companies to achieve vegetation removal and drain repairs to mitigate subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, repair schedules, and costs
• Settling claims under delegated authority
• Previous subsidence/building insurance claims experience, extensive trade experience (5+ years), or graduate building surveyor qualification
• Excellent communication and organizational skills
• High standard of customer service
• Computer literacy with strong verbal and written communication skills
• Ability to work in a fast-paced, target-driven environment
• Positive attitude, flexibility, self-motivation, and teamwork
• Attention to detail, problem-solving skills

Salary & Benefits:

• Up to £30,000 per annum
• 25 days holiday plus benefits
• Company bonus, training, and career advancement opportunities