Subsidence Building Technician

Adjusting Appointments Limited; Scotland; Remote; GBP 30,000; Full time

Job summary

A leading company in the insurance sector seeks a skilled Subsidence Building Technician to join its remote team in Scotland. This role involves managing subsidence claims, working closely with clients and contractors to ensure smooth operations. The ideal candidate will possess substantial experience or a relevant qualification, excellent communication skills, and a strong focus on customer service. Competitive salary and benefits package included.

Benefits

25 days holiday plus an excellent benefits package

Company bonus scheme

Training and career advancement

Qualifications

• 5+ years experience in subsidence/building insurance claims or relevant trade background.
• Proficient in verbal and written communication.
• Ability to thrive in a target-driven environment.

Responsibilities

• Communicate with customers and manage contractors over various platforms.
• Negotiate cash settlements and manage third-party companies for repairs.
• Update building repair scopes and control repair schedules.

Skills

Communication

Organization

Customer Service

Attention to Detail

Education

Graduate Building Surveyor

Job description

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Subsidence Building Technician, scotland, gb

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Client:

Adjusting Appointments Limited

Location:

scotland, gb, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

06aa219c7dbb

Job Views:

6

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.

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Created on 29/06/2025 by TN United Kingdom