Subsidence Building Technician

Adjusting Appointments Limited; Manchester; Remote; GBP 25,000 - 30,000; Full time

Job summary

A claims management company in Manchester seeks an experienced Subsidence Building Technician to join their remote team. Responsibilities include managing subsidence claims, communicating with customers and contractors, and negotiating cash settlements. Successful candidates will have prior experience in subsidence claims or relevant qualifications, along with excellent communication and customer service skills. The position offers a salary up to £30k per annum, 25 days of holiday, and a competitive benefits package.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• Previous subsidence/buildings insurance claims experience or extensive trade experience (5+ years).
• Computer literate, with excellent verbal and written communication skills.
• Attention to detail and ability to assess and resolve problems.

Responsibilities

• Communicate with customers, contractors, and insurer clients.
• Manage third-party companies for vegetation removal and drain repairs.
• Update and create building repair scopes.
• Negotiate cash settlements for repairs.
• Manage panel contractors and settle claims under delegated authority.

Skills

Communication skills

Organizational skills

Customer service

Problem-solving

Adaptability

Education

Graduate building surveyor

Job description

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Subsidence Building Technician, Manchester

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Client:

Adjusting Appointments Limited

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

50b60fba6d09

Job Views:

8

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.