Subsidence Building Technician

Adjusting Appointments Limited; Kettering; On-site; GBP 30,000; Full time

Job summary

A rapidly growing team requires an experienced Subsidence Building Technician. You will deliver technical solutions for building claims, working closely with surveyors and clients to ensure high-quality service. The position offers career progression and a competitive salary package, reflecting your expertise in the field.

Benefits

25 days holiday

Company bonus scheme

Training opportunities

Career progression opportunities

Qualifications

• Thrive in a fast-paced, target-driven environment.
• Provide high-quality customer service and manage claims effectively.
• Experience in subsidence/building insurance claims is essential.

Responsibilities

• Communicating with customers and managing third-party companies.
• Updating and creating building repair scopes.
• Negotiating cash settlements for repairs.

Skills

Communication

Organizational Skills

Problem Solving

Attention to Detail

Education

Graduate Building Surveyor

5+ years trade experience

Job description

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Subsidence Building Technician, Kettering

Client:

Adjusting Appointments Limited

Location:

Kettering, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Reference:

a80d7c9e0348

Job Views:

54

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

Job Profile

Due to growth, an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims solutions and support to a team of Surveyors and Claims Management staff.

Main duties will include:

• Communicating with customers, contractors, and insurer clients via phone, email, and written correspondence
• Managing third-party companies to achieve vegetation removal and drain repairs to mitigate subsidence damage
• Updating and creating building repair scopes using in-house schedules of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, repair schedules, and costs
• Settling claims under delegated authority
• Having previous subsidence/building insurance claims experience, extensive trade experience (5+ years), or being a graduate building surveyor
• Demonstrating excellent communication and organizational skills
• Providing high-quality customer service
• Being computer literate with strong verbal and written communication skills
• Thriving in a fast-paced, target-driven environment
• Maintaining a positive attitude, being flexible, self-motivated, and a team player
• Paying attention to detail and solving problems effectively

Salary & Benefits:

• Up to £30,000 per annum
• 25 days holiday plus excellent benefits
• Company bonus scheme, training, and career progression opportunities