Subsidence Building Technician

Adjusting Appointments Limited; Gloucester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Adjusting Appointments Limited is seeking a Subsidence Building Technician in Gloucester. This role involves providing technical claims solutions in a supportive team environment, managing communication with various stakeholders, and has a strong focus on customer service and problem-solving. Candidates should have relevant experience in insurance claims or as a building surveyor. Competitive salary and benefits are included.

Benefits

25 days holiday plus benefits

Company bonus scheme

Training and career progression opportunities

Qualifications

• Experience in subsidence/buildings insurance claims or extensive trade experience (5+ years), or being a graduate building surveyor.
• Flexibility and self-motivation are essential.
• Computer literacy and strong verbal and written skills.

Responsibilities

• Provide Technical Building claims solutions and support to a team of Surveyors and Claims Management staff.
• Manage communication with customers, contractors, and insurer clients.
• Negotiate cash settlements for repairs with policyholders.

Skills

Communication skills

Organizational skills

Customer service

Problem-solving

Attention to detail

Job description

Social network you want to login/join with:

Subsidence Building Technician, Gloucester

Client:

Adjusting Appointments Limited

Location:

Gloucester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

f79c1d1b3810

Job Views:

7

Posted:

19.08.2025

Expiry Date:

03.10.2025

Job Description:

Job Profile

Due to growth, an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims solutions and support to a team of Surveyors and Claims Management staff.

Main duties include:

• Communicating with customers, contractors, and insurer clients via phone, email, and written correspondence
• Managing third-party companies for vegetation removal and drain repairs to mitigate subsidence damage
• Creating and updating building repair scopes using in-house rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, repair schedules, and costs
• Settling claims under delegated authority
• Previous experience in subsidence/buildings insurance claims or extensive trade experience (5+ years), or being a graduate building surveyor
• Excellent communication and organizational skills
• High standard of customer service
• Computer literacy with strong verbal and written skills
• Ability to work in a fast-paced, target-driven environment
• Flexible, self-motivated team player with a positive attitude
• Attention to detail and problem-solving skills

Salary & Benefits:

• Up to £30,000 per annum
• 25 days holiday plus benefits
• Company bonus scheme, training, and career progression opportunities