Subsidence Building Consultant

JR United Kingdom; London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

Join a leading Subsidence Services Division as a Subsidence Building Consultant, managing domestic and commercial claims. This role offers a mix of remote assessments and local site visits, providing flexibility and variety. You will diagnose, mitigate, and repair structural damage with a supportive team and advanced tools.

Benefits

Private healthcare

Group Life Assurance

Group Income Protection

Employee Assistance Programme

Flexible benefits

Discounts on products and services

Comprehensive internal training

Qualifications

• Full UK driving licence is essential.
• Working towards or already hold a professional qualification.

Responsibilities

• Managing a portfolio of subsidence claims from instruction to settlement.
• Conducting site visits and/or remote assessments to diagnose structural damage.
• Providing technical reports and validation of scopes of work.

Skills

Communication

Customer Service

Education

MCIOB

MRICS

MICE

CILA

CII

Job description

Social network you want to login/join with:

Job Title: Subsidence Building Consultant

Location: London (Remote with local site visits)

Salary: Up to £60k (based on experience and qualifications)

The Opportunity:

Join an award-winning Subsidence Services Division, managing a portfolio of domestic and commercial subsidence claims from first notification to resolution.

This role combines the use of digital technology for remote assessments with local site visits, giving you flexibility and variety in your day-to-day work.

You’ll be at the forefront of diagnosing, mitigating, and repairing structural damage, with the backing of a highly experienced team and market-leading tools.

Your Responsibilities Will Include:

• Managing a portfolio of subsidence claims from instruction to settlement
• Conducting site visits and/or remote assessments to diagnose structural damage
• Recommending appropriate mitigation and repair strategies
• Liaising with internal teams, insurers, contractors, and other service providers
• Providing technical reports, specifications, and validation of scopes of work
• Delivering outstanding service to customers with professionalism and empathy
• Adhering to regulatory and client SLAs, ensuring cases are proactively progressed

About You – Knowledge and Experience:

• Full UK driving licence (essential)
• Working towards or already hold a professional qualification (MCIOB, MRICS, MICE)
• Ideally hold or be working towards an insurance qualification (e.g., CILA or CII)
• Expertise in diagnosing structural defects, subsidence, and drainage issues
• Comfortable using both remote tech and conducting face-to-face site visits
• Experience in insurance claims handling is desirable (training provided)
• Strong communication and customer service skills

What You’ll Get:

• Competitive salary (based on experience and qualifications)
• Hybrid working – combine home working with local travel
• Private healthcare (including pre-existing conditions)
• Group Life Assurance
• Group Income Protection
• Employee Assistance Programme

Additional Benefits:

• Flexible benefits: green car scheme, dental cover, cycle to work, season ticket loan
• Discounts on a wide range of products and services
• Comprehensive internal training via the company's University (15,000+ courses available)

If you’re passionate about property and want to play a key role in shaping the future of claims and engineering services, we want to hear from you!