Subject Support Lead - Languages

TN United Kingdom; Manchester; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Subject Support Lead to manage a Languages team. This role is perfect for someone with expertise in French, German, or Spanish, who is eager to lead and support projects while engaging with various stakeholders. You'll play a crucial role in enhancing customer experiences and advocating for the brand. With a focus on continuous improvement, this position offers a dynamic work environment and the opportunity to make a significant impact in the educational landscape. Join a forward-thinking organization that values diversity and innovation.

Benefits

25 days annual leave

Contributory pension up to 18.5%

Private Medical Insurance

Health Care Cash Reward Plan

Electric Vehicle Leasing Scheme

Up to 5 days for volunteering

Newly refurbished offices

Qualifications

• Expertise in French, German, or Spanish at degree level is essential.
• Strong people leadership and stakeholder management skills required.

Responsibilities

• Plan and deliver customer and product priorities in Languages.
• Manage and monitor performance of the Languages support team.
• Engage with stakeholders to support effective planning and delivery.

Skills

French Language Expertise

German Language Expertise

Spanish Language Expertise

People Leadership Skills

Stakeholder Management

Communication Skills

Data Interpretation

Education

Degree in Languages

Job description

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Subject Support Lead - Languages, Manchester

Client: AQA and AQA Affiliates

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 97ad71ccb81d

Job Views: 3

Posted: 13.04.2025

Expiry Date: 28.05.2025

Job Description:

Permanent

Locations: Manchester, Milton Keynes, London or Guildford

Smart Hybrid Working

Closing date is 11:59pm on the 23rd April 2025

Are you passionate about Languages, specifically French, German & Spanish? Would you like to work in a role where you will be supporting customers, retaining and growing market share in Languages? In addition to your Languages expertise, leadership will be a key part of this role. You will be leading the Languages Subject Support Team.

This is a truly great time to join AQA, the leading provider of accessible qualifications and support services for teachers and students in the UK.

The role will require extensive national travel to represent AQA, meet with customers and collaborate with internal and external stakeholders.

What's in it for me?

• A 35-hour working week with 25 days annual leave, rising with service, with bank holidays and extra closure days around Christmas on top.
• An excellent contributory pension which could see up to 18.5% combined contribution.
• Private Medical Insurance and a Health Care Cash Reward Plan.
• A new Electric Vehicle Leasing Scheme.
• Up to 5 days for volunteering.
• Newly refurbished offices with a variety of individual and collaborative workspaces.

What will I be doing?

• Responsible for planning, monitoring and delivering Customer and Product priorities within the Languages subject.
• Responsible for managing and monitoring performance of a small team.
• Use relevant systems, reports and dashboards to plan and record delivery for your subject to meet delivery targets.
• Engage with and influence subject level stakeholders such as subject associations and learned societies to build advocacy and support and to provide both stakeholder and customer insight to inform current and future developments.
• Lead and support projects or workstreams within Customer and Product which are of a commensurate level to your role, maximising development opportunities.
• Engage with key stakeholders to support effective planning and delivery of priorities e.g., Product Management, Marketing, Sales, Customer Training and Events and Customer & Product Planning Manager.
• Ensure your work supports continuous improvement in process and delivery, to drive customer experience and satisfaction levels.
• Be a brand advocate for AQA with customers and associates.

What will I need to succeed?

• Expertise in at least one of French, German or Spanish to degree level.
• An excellent understanding of the languages educational landscape and current pedagogy.
• People leadership skills.
• Previous or current teaching experience or ability to demonstrate credibility with teachers.
• Excellent communication, presentation and training skills in line with AQA brand and tone of voice.
• Stakeholder management and collaborative working.
• Influencing and brand advocacy.
• The ability to interpret data to inform decision making, monitor delivery and impact to customers.
• Modelling of organisational leadership habits and values and behaviours.
• An understanding of AQA's assessment products, processes and practices relevant to your subject(s).

Read the full job description below, then upload your most recent CV with a cover letter explaining how your skills and experience match what we are looking for.

Interviews will be over 2 stages, one on Teams and one face to face.

AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.