Subject Access Request Officer / Data Protection Officer

AWD online; Wokingham; On-site; GBP 31,000 - 36,000; Full time

Job summary

A local government organization in Wokingham is seeking a proactive Subject Access Request Officer / Data Protection Officer to support data protection compliance. The role includes managing requests, working across departments, and safeguarding sensitive information. Ideal candidates have a strong understanding of GDPR and excellent organizational skills. Benefits include generous annual leave and flexible working arrangements.

Benefits

Generous annual leave allowance

Local Government Pension Scheme

Flexible working arrangements

Employee Assistance Programme

Sports and leisure discounts

Qualifications

• Proven experience in a customer-focused environment.
• Understanding of Subject Access procedures.
• Attention to detail and ability to work under pressure.

Responsibilities

• Handle Subject Access Requests from initiation to completion.
• Work with departments to locate relevant information.
• Use technology to redact sensitive data.
• Provide accurate information and follow-up support.
• Log and categorize requests accurately.

Skills

Excellent administrative, organisational and multitasking skills

Strong understanding of GDPR and Data Protection Act

Ability to handle confidential information with discretion

Excellent communication skills

Confident using IT systems

Experience managing deadlines

Background in data protection or information governance

Tools

Word

Excel

Outlook

Teams

PDF editors

Job description

Overview

Subject Access Request Officer / Data Protection Officer

An exciting opportunity for a proactive and detail-focused Subject Access Request Officer / Data Protection Officer to support data protection compliance, managing requests and safeguarding information across the organisation.

If you’ve also worked in the following roles, we’d also like to hear from you: Information Governance Assistant, Data Compliance Officer, Records Officer, Information Rights Officer, Data Access Administrator

SALARY: £31,537 to £35,413 per annum + Benefits

LOCATION: Wokingham, Berkshire, South East England

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37 Hours per Week

JOB OVERVIEW

We have a fantastic new job opportunity for a Subject Access Request Officer / Data Protection Officer to join the organisation’s Information Governance team. As a Subject Access Request Officer / Data Protection Officer you will handle data access requests from residents and service users, ensuring the process complies with GDPR and the Data Protection Act.

The Subject Access Request Officer / Data Protection Officer will work collaboratively across departments, identifying, reviewing and redacting information with professionalism and care. You will ensure that sensitive and third-party data is protected and that responses are issued clearly and within statutory deadlines.

This is a great role for someone passionate about information rights, data protection, and public service excellence within a busy local government environment.

Duties

• Managing Subject Access Requests: Handle SARs from initiation to completion in line with legislation
• Liaising Across Departments: Work with colleagues and senior officers to locate and assess relevant information
• Applying Data Redaction: Use specialist technology to redact and safeguard sensitive data prior to disclosure
• Issuing Formal Responses: Provide applicants with accurate information, redaction explanations, and follow-up support
• Maintaining Records: Log and categorise requests accurately using the organisation’s SAR system
• Ensuring Compliance: Adhere to data protection, confidentiality, and information security standards
• Collaborating Professionally: Maintain a discreet and professional approach when dealing with sensitive data

Candidate requirements

• Excellent administrative, organisational and multitasking skills
• Strong understanding of GDPR, the Data Protection Act and Subject Access procedures
• Ability to handle confidential information with discretion and integrity
• Excellent written and verbal communication skills with strong attention to detail
• Confident using IT systems including Word, Excel, Outlook, Teams and PDF editors
• Proven experience of working in a customer-focused environment, managing deadlines
• A background in data protection, information governance or a related field

Benefits

• Generous annual leave allowance (28 days, rising to 33 days after 5 years)
• Local Government Pension Scheme
• Flexible working arrangements
• Employee Assistance Programme
• Sports and leisure discounts

This role requires an Enhanced DBS check