Subject Access Request Administrator

Integrated Care System; Southampton; Remote; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare organisation seeks a Subject Access Request Administrator to support data protection compliance. The role offers the flexibility to work from home and requires excellent organisational and word processing skills. Candidates should have awareness of NHS processes and a commitment to patient confidentiality. This position offers a salary range of £24,937 to £26,598 based on full-time hours.

Qualifications

• General knowledge of NHS, Information Governance, Caldicott requirements.
• Experience working in an NHS or similar environment.
• Ability to work in a changing environment with competing priorities.

Responsibilities

• Support the Records Request Manager ensuring compliance with Data Protection Legislation.
• Process Subject Access Requests and ensure disclosures meet required regulations.
• Promote an efficient administration service to Trust staff and external organizations.

Skills

Excellent organisational skills

High standard word processing skills

Proficient in Microsoft Office

Customer service experience

Education

A level or equivalent in an information related subject

NVQ level 3 in business admin or relevant experience

Job description

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Subject Access Request Administrator

The closing date is 12 August 2025

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT

We are recruiting for a Subject Access Request Administrator to support the Records Request Manager, in ensuring that the Trust achieves and maintains compliance with Data Protection Legislation (as outlined in the Job Description below).

The role can be working from home and the base location is negotiable.

Main duties of the job

To provide comprehensive support to the Records Request Team. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills.

The post holder will have high standard word processing skills and computer literacy. They will be required to maintain an up-to-date knowledge of records requests processes and timescales. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

Promoting a polite, empathic and efficient administration service to Trust staff, external suppliers, members of the public, and other organisations both via email and telephone. To be proactive and work to ensure the department meets all targets relating to the Records Request Team.

To process Subject Access Requests, and ensure disclosures meet the requirements of the General Data Protection Regulation/Data Protection Act 2018, and Access to Health Records Act 1990.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• * Educated to A level, or equivalent ideally in an information related subject
• * NVQ level 3 in business admin or an information related subject, or relevant experience

Experience

• *General knowledge of NHS, Information Governance, Caldicott requirements and patient confidentiality issues
• *Experience working in an NHS or similar environment
• *Experience of working as part of a team in an office environment
• *Experience of using computer-based information systems in an office environment
• *Ability and experience of using IT systems including Microsoft Office and Outlook and have accurate and competent keyboard skills
• *Experience of working in a constantly changing environment with competing priorities
• *Customer Service experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

£24,937 to £26,598 a yearBased on full time hours (based on 2025/26 pay scales)