Stylist (16 hours per week) - Fenwicks York

ALL SAINTS; York; On-site; GBP 20,000 - 25,000; Full time

Job summary

A fashion retail brand in York seeks a Stylist to connect customers with products. Responsibilities include styling customers, maintaining store aesthetics, and supporting sales. Ideal candidates are fashion enthusiasts with strong customer service skills. The role offers a range of employee benefits, including discounts, flexible leave, and a generous wardrobe allowance.

Benefits

Generous wardrobe allowance

Commission scheme for additional earnings

Employee discounts

Health benefits including virtual GP

Up to 36 days off after 2 years

Qualifications

• Friendly, attentive, and knowledgeable about the brand.
• Confident communicator with a love for fashion.
• Detail-oriented and enthusiastic.

Responsibilities

• Styling customers in latest collections.
• Maintaining the store's aesthetic and product availability.
• Handling stock replenishment and managing digital orders.
• Making service decisions to ensure customer satisfaction.

Skills

Customer service skills

Fashion knowledge

Problem solving

Tech-savvy

Communication

Job description

As an AllSaints Stylist, you are the fundamental link between our products and customers.

The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors. There will also be opportunities to gain experience in visual merchandising, store operations, and personal shopping.

You will work closely with your management team, supporting the store in reaching targets, selling our collections, and ensuring the store looks fabulous at all times.

You will receive excellent training and product knowledge, and it will be up to you to learn and develop within a brand that offers career progression opportunities.

What will I be doing?

1. Your time will mainly be on the shop floor, styling customers in our latest collections and providing an exceptional brand experience.
2. You will maintain the store's aesthetic, ensure product availability, and uphold floor standards.
3. Stock replenishment, deliveries, and digital orders will be part of your daily tasks, utilizing digital tools to support a positive customer journey.
4. You will make service decisions to resolve customer issues while retaining loyalty and trust.
5. You will prioritize the customer at all times and work as part of the AllSaints team.
6. Greeting customers and tailoring your approach to their visit's purpose.
7. Maintaining housekeeping and staff areas to high standards, showing pride in your environment.
8. Supporting and observing peers, seeking feedback for growth.

Additional qualities include being friendly, attentive, knowledgeable about the brand, enthusiastic, a good problem solver, tech-savvy, aware of brand campaigns, detail-oriented, and a confident communicator. A love for fashion and being an ambassador for AllSaints are essential.

Our store in Fenwicks, York, has been open since 2011, trading from 09:00 to 17:30 (seasonally adjusted). The store is one of the largest department stores in the UK, located about 15 minutes from York station and 20 minutes from Leeds by train.

• A generous wardrobe allowance to wear our clothes daily.
• Potential to earn more through our commission scheme.
• We are a disability-friendly certified employer.
• Employee discounts for you and your friends and family.
• Up to 33 days off after 1 year of service, 36 days after 2 years.
• Access to health benefits, virtual GP, dental plans, and more.
• Support for mental health, family leave, and wellness days.

We are committed to diversity and equal opportunity, welcoming applications from all backgrounds, even if you don't meet every listed criterion.