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ASTRID & MIYU

London

On-site

GBP 24,000 - 28,000

Full time

16 days ago

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Job summary

ASTRID & MIYU seeks passionate individuals for a retail role focused on enhancing customer experiences. Ideal candidates should possess retail experience and strong interpersonal skills, aiming to foster genuine connections. The position offers a competitive hourly wage along with perks that promote personal growth and team celebration.

Benefits

£11.95 per hour plus commission
Product Allowance
Friends & Family Discount
Social events and awards evenings
Personal Financial Coaching
Sabbatical after 3 years
Increased parental leave after 2 years

Qualifications

  • Retail experience is essential.
  • Ability to collaborate with teams at all levels.
  • Natural curiosity and ability to adapt to change.

Responsibilities

  • Assist customers with styling advice and creating engaging experiences.
  • Build brand loyalty through community engagement.
  • Contribute to store success by embodying core values.

Skills

Customer experience
Strong communication
Interpersonal skills
Problem-solving
Positivity & enthusiasm

Job description

Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated for over a decade as a jewellery brand driven by innovation and a mission to revolutionise the jewellery experience. We celebrate and empower diversity, value our people, and support matters important to us — everyone is welcome. Check out our TikTok to see this in action.

Alignment with our core values is paramount. Our 3 core values are:

  1. Grow Together
  2. Celebrate Each Other
  3. Break All Boundaries

We are proud of our journey so far and seek ambitious, values-driven individuals to join us as we continue to grow.

What’s the Mission?

To create a memorable & magical customer journey while providing an exceptional styling experience like no other.

What Does Success Look Like?
  • Having comprehensive knowledge of our products and services to create an engaging customer experience.
  • Greeting and assisting customers, offering styling advice with kindness and empathy, and forming genuine connections.
  • Delivering a world-class experience, continuously innovating and staying ahead of trends.
  • Being a team player and contributing to store success, living our core values and mission.
  • Building brand loyalty through promoting our CRM, hosting events, and engaging with the community.
  • Demonstrating knowledge of materials, styles, and product benefits with a self-led learning mindset.
What Would You Like From Us?
  • Be a values champion and brand ambassador, resonating deeply with our values.
  • This role suits those with retail experience, passionate about customer experience and people.
  • Radiate positivity and enthusiasm, inspiring others.
  • Possess strong communication and interpersonal skills, capable of collaborating at all levels.
  • Always seek improvement, curious about everything you do and every conversation.
  • Exhibit strong problem-solving skills, capable of anticipating and responding to change.
What We Do for You:
  • £11.95 per hour plus commission
  • Product allowance and Friends & Family discount
  • Socials and awards evenings to celebrate our team
  • Personal financial coaching
  • Sabbatical after 3 years
  • Increased parental leave after 2 years

We believe the best part of working with us is being surrounded by passionate people who share our mission and values, with the freedom to flourish and be your best self.

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