Styling & Customer Experience Advisor

Moss Bros Group; Newcastle; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive salary

Real career progression

Ongoing training and development

Culture celebrating individuality

Job summary

Moss Bros Group in Newcastle is seeking a Sales Associate (25 hours) to deliver exceptional in-store experiences. You will greet customers, advise on outfits, and build genuine connections that turn interactions into confident purchases.

No experience? No problem—the role trains you in product knowledge, styling, and commercial awareness, with growth opportunities within the Moss brand.

Qualifications

• Natural ability to connect and start conversations.
• Passion for helping people look and feel their best.
• Curiosity about style, trends, and how to deliver great results.
• Team-first mindset with a positive, can-do attitude.
• No experience? No problem. We'll teach you everything, skills can be trained, attitude can't.
• If you've never worked in retail: Love talking to people and making them feel comfortable.

Responsibilities

• Creating standout customer moments - welcoming, advising, styling, and building genuine connections.
• Driving results naturally - through great service that feels effortless, not pushy.
• Keeping the store sharp and inspiring - from visual displays to product availability.
• Being part of a team that has your back - supportive, positive, and full of energy.
• Learning constantly - from product knowledge to styling to commercial awareness.

Skills

People connection

Customer empathy

Style curiosity

Team player

Job description

Moss Bros Group in Newcastle is seeking a Sales Associate (25 hours) to deliver exceptional in-store experiences. You will greet customers, advise on outfits, and build genuine connections that turn interactions into confident purchases.

No experience? No problem—the role trains you in product knowledge, styling, and commercial awareness, with growth opportunities within the Moss brand.