Style Advisor - Trafford Centre

TFG London; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in Manchester is seeking a Style Advisor to enhance customer experiences. In this role, you'll assist clients, drive sales, and promote brand values while receiving full training and ongoing support. Strong communication and customer engagement skills are essential. This position offers a dynamic work environment with a rota schedule.

Qualifications

• Reliable and motivated with flexibility to work on a rota basis.
• Excellent communication skills for customer engagement.
• Ability to balance shifting priorities in-store.

Responsibilities

• Greet and assist customers in a professional manner.
• Deliver an inspirational display of the TFG vision in-store.
• Operate Point of Sale system accurately and efficiently.
• Assist in tasks for the smooth day-to-day running of the store.

Skills

Excellent communication skills

Customer engagement

Sales skills

Job description

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Client:

TFG London

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

805b26be1c40

Job Views:

6

Posted:

01.08.2025

Expiry Date:

15.09.2025

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Job Description:

About The Role

A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance.

As a Style Advisor, you will need to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in-store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, workwear, or wedding wear!), and you will strive to help achieve commercial objectives by finding the best style solution for our customer.

Key accountabilities and KPIs include:

• Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
• Delivering an inspirational picture of the TFG vision in-store to drive store performance by maintaining a high awareness of visual merchandising principles
• Operating an electronic Point of Sale system, handling transactions accurately with care and attention whilst anticipating future opportunities to keep our customers engaged
• Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination

About You

As a Style Advisor, we will provide you with full training and ongoing support from the start to ensure you have all the necessary tools to succeed. We need you to be reliable and motivated, flexible enough to work on a rota basis, and able to balance shifting priorities in-store. Excellent communication skills and a flair for engaging with customers are essential, along with sharing your product knowledge and styling expertise. Customer-centric and proud of your work, you will focus on adding value and maximizing every commercial opportunity in-store.