Style Advisor - Phase Eight Ashford Outlet

TFG London; Ashford; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Style Advisor, providing a first-class shopping experience in-store. You will engage customers, offer styling advice, and contribute to business objectives while receiving full training and ongoing support. We seek motivated individuals with a passion for customer service and fashion.

Qualifications

• Reliable and motivated, flexible to work on a rota basis.
• Excellent communication skills and customer-centric attitude.
• Willingness to share product knowledge and styling expertise.

Responsibilities

• Actively greet, assist, and sell to customers in a professional manner.
• Maintain visual merchandising principles to drive store performance.
• Handle transactions accurately while engaging customers.

Skills

Customer service excellence

Communication skills

Product knowledge

Styling expertise

Job description

Social network you want to login/join with:

col-narrow-left

Client:

TFG London

Location:

Ashford, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

328df1a8e48f

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

col-wide

Job Description:

About The Role

A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance.

As a Style Advisor, you will connect with customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.

Key accountabilities and KPIs include:

• Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
• Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles
• Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged
• Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination

About You

As a Style Advisor, we will provide you with full training and ongoing support from the start to ensure you have all the tools to succeed. We need you to be reliable and motivated, flexible enough to work on a rota basis, and able to balance shifting priorities in store. Excellent communication skills and a customer-centric attitude are essential, along with sharing your product knowledge and styling expertise. You will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.