Style Advisor - ME+EM - Part-time

Battersea Academy for Skills & Employment (BASE); Greater London; On-site; GBP 25,000 - 30,000; Part time

Job summary

A luxury retail brand in London is seeking a Part-Time Style Advisor to provide exceptional customer service and enhance client relationships. The ideal candidate will be confident in styling and outfit building, have strong product knowledge, and uphold the brand's standards. This position offers a uniform allowance and other benefits, aiming for a luxurious experience for visitors.

Benefits

Uniform allowance up to £1200 every 2 months

Eye Care vouchers

Refer a friend incentives

Birthday off for full-time staff

Qualifications

• Experience in luxury retail or customer service.
• Ability to build lasting relationships with clients.
• Understanding of visual merchandising standards.

Responsibilities

• Provide outstanding luxury service to customers.
• Process transactions and maintain store cleanliness.
• Assist with visual merchandising and stock replenishing.

Skills

Customer service

Styling and outfit building

Data collection

Product knowledge

Visual merchandising

Tools

Elucid EPOS

Job description

Overview

Location: London Battersea Power Station

Job Title: Style Advisor, Part Time

Reporting to: Store Manager

Role: The ME+EM Style Advisor will provide outstanding luxury service, drive sales and build strong relationships with all clients.

Responsibilities

• Provide the best most luxurious customer experience to all who visit the store.
• Ensure you represent the brand at all times by following the company dress code.
• Continually improve product knowledge, attend regular product review meetings, and research product online.
• Be confident in building organic and long-lasting relationships with customers.
• Carry out personal styling sessions with confidence.
• Confident with styling, outfit building and recommendations.
• Understanding importance of data collection and ensure GDPR is adhered to.
• Relay customer feedback to Manager.
• Awareness of opening and closing duties and support when necessary.
• Be confident with Elucid EPOS and back office.
• Process transactions, refunds and telephone orders confidentially.
• Ensure visual merchandising meets standards.
• Replenishing stock and keep shop floor clean and tidy.
• Assist with deliveries & stock recalls.
• Complying to Covid-19 policies and procedures and ensuring customers are safe and informed.

Benefits

• Uniform allowance which is up to £1200 every 2 months and our current bonus structure which offers up to +10% of the staff member's salary per quarter.
• Eye Care vouchers
• Refer a friend incentives
• Birthday off (FT staff)