Style Advisor - Liverpool One

TFG London; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading fashion retailer as a Style Advisor in Liverpool One. You will engage with customers, provide expert styling options, and contribute to the store's performance through exceptional service. The role offers extensive training and support, promoting a customer-centric shopping experience.

Qualifications

• Excellent communication skills required.
• Reliable and motivated to fulfill role.
• Customer-centric with a focus on adding value.

Responsibilities

• Actively greet and assist customers in a professional manner.
• Maintain high standards of visual merchandising.
• Assist in the smooth day-to-day running of the store.

Skills

Communication

Customer Service

Sales

Job description

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Style Advisor - Liverpool One, Liverpool

Client: TFG London

Location: Liverpool, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: fe4ac80eb897

Job Views: 4

Posted: 16.07.2025

Expiry Date: 30.08.2025

Job Description:

About The Role

A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance.

As a Style Advisor, you will need to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, workwear, or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.

Key accountabilities and KPIs include:

• Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
• Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles
• Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged
• Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination

About You

We will provide you with full training and ongoing support from the outset to ensure you have all the tools to succeed in your role. We need you to be reliable and motivated to fulfill the role, flexible enough to work on a rota basis, and able to balance shifting priorities in store. You will have excellent communication skills and flourish in a customer-facing environment, sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.