Style Advisor - John Lewis Cheadle

TFG London; Cheadle; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent retail company in Cheadle is seeking a dedicated Style Advisor to provide outstanding customer service and enhance the shopping experience. The ideal candidate will be customer-centric, reliable, and have excellent communication skills. This role will involve connecting with customers, promoting products, and maintaining in-store visual standards. Full training and ongoing support will be provided.

Qualifications

• Reliable and motivated with flexible working capabilities.
• Ability to balance shifting priorities in a customer-facing environment.

Responsibilities

• Greet, assist, and sell to customers in a professional manner.
• Maintain high awareness of visual merchandising principles.
• Operate an electronic Point of Sale system accurately.
• Assist in the smooth day-to-day running of the store.

Skills

Excellent communication skills

Customer-centric mindset

Product knowledge and styling expertise

Job description

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Style Advisor - John Lewis Cheadle, Cheadle

Client:

TFG London

Location:

Cheadle, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

4827e864d11a

Job Views:

7

Posted:

01.08.2025

Expiry Date:

15.09.2025

Job Description:

About The Role

A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance.

As a Style Advisor, you will connect with customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising customers on outfit building will be second nature, whether that be daywear, workwear, or wedding wear, and you will strive to help achieve commercial objectives by finding the best style solution for each customer.

Key accountabilities and KPIs include:

• Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
• Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles
• Operating an electronic Point of Sale system, handling transactions accurately with care and attention, whilst anticipating future opportunities to keep our customers engaged
• Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination

About You

As a Style Advisor, we will provide you with full training and ongoing support from the start to ensure you have all the tools to succeed. We need you to be reliable and motivated, flexible enough to work on a rota basis, and able to balance shifting priorities in store. You should have excellent communication skills, thrive in a customer-facing environment, and share your product knowledge and styling expertise. Customer-centric and proud of your work, you will focus on adding value and making the most of every commercial opportunity that arises in store.