Style Advisor - Glasgow Buchanan Galleries

TFG London; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent retail company is seeking a Style Advisor in Glasgow to create outstanding shopping experiences through excellent customer service. The role involves assisting customers, maintaining visual merchandising standards, and operating the Point of Sale system accurately. Ideal candidates should possess strong communication skills, be customer-focused, and have product knowledge. Full training and support will be provided.

Qualifications

• Must be reliable and motivated.
• Flexible to work on a rota basis.
• Ability to balance shifting priorities.

Responsibilities

• Actively greet and assist customers in a professional manner.
• Maintain high visual merchandising standards.
• Operate the Point of Sale system accurately.

Skills

Excellent communication skills

Customer-centric approach

Product knowledge

Job description

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Style Advisor - Glasgow Buchanan Galleries, Glasgow

Client:

TFG London

Location:

Glasgow, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3d8b64569cc4

Job Views:

10

Posted:

01.08.2025

Job Description:

About The Role

A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.

As a Style Advisor, you will need to connect with customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you should stay up to speed on the latest styles and be the driving force behind in-store service, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising on outfit building (daywear, workwear, wedding wear) will be second nature, and you will strive to help achieve commercial objectives by finding the best style solutions for our customers.

Key accountabilities and KPIs include:

• Actively greeting, assisting, and selling in a professional and consultative manner to build multiple sales, championing our high-quality premium products at all opportunities
• Delivering an inspiring picture of the TFG vision in store to drive performance by maintaining high visual merchandising standards
• Operating an electronic Point of Sale system, handling transactions accurately with care, and anticipating future opportunities to engage customers
• Assisting in tasks to ensure smooth store operations, promoting our brand and products as a dependable shopping destination

About You

We will provide full training and ongoing support to ensure your success in this role. You should be reliable, motivated, flexible to work on a rota basis, and capable of balancing shifting priorities. Excellent communication skills and a customer-centric approach are essential, along with sharing your product knowledge and styling expertise. You will take pride in your work, focus on adding value, and seize every commercial opportunity in store.