Style Advisor

SOFA.COM; Castleford; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a passionate Sales Advisor to join their vibrant team in a brand-new showroom. This role is perfect for someone who thrives in a customer-focused environment, providing exceptional service and inspiring ideas to help customers elevate their homes. With a commitment to maintaining high showroom standards and a proactive approach to learning about product trends, you will play a crucial role in creating a welcoming atmosphere. If you're enthusiastic, ambitious, and ready to embrace a rewarding challenge, this opportunity is tailored for you.

Qualifications

• Experience in retail with a focus on interiors and furniture.
• Strong sales experience and awareness of home styling trends.

Responsibilities

• Welcome customers and provide advice to enhance their shopping experience.
• Maintain showroom standards and visual merchandising.

Skills

Customer Service

Sales Experience

Interior Design Awareness

Team Collaboration

Problem Solving

Tools

MS Office

Job description

About Us:

At Sofa.com we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that's exactly what we provide. With in-house teams from the design development stage right through to our delivery drivers - we can be sure we're giving our customers a truly unique shopping experience and providing a working environment that inspires and motivates our teams to sell our lovely products. We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning brand new Castleford showroom. This is a 12 hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond.

Responsibilities:

• Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range.
• Maintaining our high showroom standards and visual merchandising in store.
• Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered.
• Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date.
• Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards.
• Proactively improving and updating knowledge of product & interior trends.

Here at Sofa.com, we appreciate that our products can be a large investment. Part of this role is offering payment solutions to our customers, including the introduction of our credit options, giving all of our customers a chance to elevate their homes using payment methods which are suitable for their own individual circumstances.

As such, all candidates must be over the age of 18 years and comfortable offering credit products to our customers.

Requirements:

• Experience within retail alongside proven experience with interiors/furniture.
• Strong sales experience and awareness of trends to support the customer in styling their rooms/homes.
• Be ambitious and confident, with a strong can-do attitude.
• Be enthusiastic and dedicated to providing excellent customer service.
• A desire to work as part of a team to generate fresh and innovative ideas.
• Proficiency in MS Office and general IT.