Style Advisor

TN United Kingdom; Castleford; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking company as a Sales Advisor in a brand new showroom! This role focuses on delivering exceptional customer service while helping clients find the perfect solutions for their homes. You'll be the first point of contact, guiding customers through their journey with enthusiasm and expertise. Embrace the opportunity to work in a vibrant environment where your contributions truly matter. If you have a passion for interiors and a knack for sales, this is the perfect role for you to shine and grow.

Qualifications

• Experience in retail, especially in interiors or furniture.
• Strong sales skills and understanding of styling trends.

Responsibilities

• Welcome customers and encourage them to explore the showroom.
• Maintain showroom standards and assist customers with their needs.
• Process orders and keep customer records updated.

Skills

Customer Service

Sales Experience

Interior Trends Awareness

Team Collaboration

Proficiency in MS Office

Job description

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Job Title: Sales Advisor

We are looking for an enthusiastic, customer-focused Sales Advisor to join our team in our stunning brand new Castleford showroom. This is a 12 hours per week role which requires weekend availability. As a member of our team, you will be the first point of contact for our customers, advising them with inspirational ideas to fulfill their needs. You should thrive in a customer service environment, always going above and beyond.

Responsibilities:

1. Welcoming every customer so they feel at home and relaxed, encouraging them to spend time in the store and browse the full range.
2. Maintaining high showroom standards and visual merchandising in store.
3. Providing customers with advice and support, ensuring a full understanding of their needs, and working to find solutions within the range offered.
4. Chasing sales quotations and processing orders precisely and efficiently, while keeping customer information records up-to-date.
5. Being a brand ambassador for sofa.com, embracing the customer journey, and leading by example in endorsing the company culture and standards.
6. Proactively improving and updating knowledge of product and interior trends.

Qualifications:

• Experience within retail, with proven experience in interiors or furniture.
• Strong sales experience and awareness of trends to support customers in styling their rooms/homes.
• Ambitious and confident, with a strong can-do attitude.
• Enthusiastic and dedicated to providing excellent customer service.
• A desire to work as part of a team to generate fresh and innovative ideas.
• Proficiency in MS Office and general IT skills.

Additional Information:

Here at sofa.com, we understand that our products can be a significant investment. Part of this role involves offering payment solutions, including our credit options, allowing customers to elevate their homes with payment methods suitable for their circumstances.

All candidates must be over 18 and comfortable offering credit products to customers.

This opportunity at one of the Frasers Group companies is for the fearless. The potential is massive, and the experience is unrivaled. To make the most of it, you need to live and breathe our principles:

• Think without limits and take the team with you.
• Own it and back it.
• Not hesitate and act with purpose.
• Be commercial and customer-focused.