Study Support Service Officer Norfolk and Norwich University Hospitals NHS Foundation Trust

NHS North Norfolk CCG; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits you to join a dynamic team as a Study Support Service Officer within the East of England Regional Research Delivery Network. This role is pivotal in facilitating health and care research, ensuring the smooth operation of services, and engaging with various partners across the region. You will play a key part in delivering essential support services, adhering to national standards, and contributing to the overarching goals of the Research Delivery Network. Join a collaborative environment that values diversity and innovation, and be part of a mission to improve health outcomes through research.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Multi Faith prayer room

Discounted gym memberships

Excellent pension scheme

Wagestream - access to pay as you earn

Free Park & Ride service

Free 24-hours confidential counselling support

On-site Nursery

On-site cafes with staff discounts

Qualifications

• Experience in managing complex information and data.
• Ability to communicate effectively with diverse audiences.

Responsibilities

• Support the delivery of Study Support Services in line with national standards.
• Manage and interpret complex information for decision-making.

Skills

Data interpretation

Communication skills

Project management

Research support

Education

Relevant degree or equivalent experience

Tools

Standard Operating Procedures (SOPs)

Job description

Fixed term contract/ secondment opportunity for 6 years

An exciting opportunity has arisen to join the East of England Regional Research Delivery Network, as a Study Support Service Officer, enabling the delivery of health and care research across the region.

The Officer's efforts are instrumental in underpinning the success of the Study Support Service, providing essential support and enabling the smooth operation of services. These encompass pre-approval services such as Planning and Placement Service/national cost and attribution tools, as well as post-approval services including portfolio oversight and on-request services.

As a newly formed organisation, you would be joining a highly effective team which is building on its successes as the Clinical Research Network. The RDN mission is to enable the health and care system to attract, optimise and deliver research across England. We do this as part of the NIHR's overall mission to improve the health and wealth of the nation through research.

We know the benefits diversity can bring to our organisation, such as creativity, innovation and compassion. We are committed to being a Hospital for All, therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

The role will report into a Study Support Service Manager. Central to the role is the delivery of a range of services to support the delivery of research following relevant Standard Operating Procedures (SOPs). This will involve engaging with multiple partners across the region by supporting the coordination of communities and events. Additionally, you will maintain systems for costing and attribution of studies ensuring adept support for regional organisations with their data requirements.

Key Responsibilities:

1. Provide support for the delivery of Study Support Services in line with national standards and to facilitate efficient study set-up, acting as 'Main NIHR Network Contact' for the purpose of performance monitoring, tracking and assisting activities.
2. Manage, understand and interpret complex information and data to make recommendations on decisions and plans relating to the Study Support Service. This includes communicating and presenting to a variety of audiences.
3. Contribute to the overarching goals of the Research Delivery Network by ensuring smooth operation of services, adhering to relevant Standard Operating Procedures (SOPs) to ensure consistent and effective service delivery.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

1. Flexible working hours
2. Fast Track Staff Physiotherapy Service
3. Multi Faith prayer room
4. Discounted gym memberships
5. Excellent pension scheme and annual leave entitlement
6. Wagestream - access up to 40% of your pay as you earn it
7. Free Park & Ride service direct to NNUH site
8. Free 24-hours confidential counselling support
9. On-site Nursery
10. On-site cafes offering staff discounts
11. Support in career development
12. Flexible staff bank
13. Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

This advert closes on Sunday 15 Dec 2024.