Study Support Service Officer

University Hospital Southampton NHS FT; Southampton; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust invites applications for a Study Support Service Officer. This hybrid role requires a degree or equivalent experience, essential knowledge in health research, and strong IT skills. You will contribute to the efficient operation of research support services, ensuring data accuracy and facilitating communication among stakeholders.

Qualifications

• Essential knowledge of health and care research terms.
• Experience with data entry and interpretation.
• Excellent IT skills, especially web applications.

Responsibilities

• Support delivery of Study Support Services following SOPs.
• Ensure smooth operation of services for research.
• Maintain systems for costing and attribution of studies.

Skills

Knowledge of scientific, research and medical terms

Experience of using data systems

Customer-focused experience

Excellent IT skills

Education

Degree level qualification or equivalent experience

Degree in health or science discipline

Tools

Google Workspace

Microsoft Office

Job description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for a detailed description of the role.

Please note this vacancy is only open for staff currently working at University Hospital Southampton

Main duties of the job

An exciting opportunity has arisen in the National Institute for Health Research (NIHR) South Central Regional Research Delivery Network (RRDN) for a Study Support Service Officer.

Role

This is a hybrid role, where we would be looking for the successful candidates to work a minimum of 40% at the office, our offices are based at:

The Hayakawa Building, Edmund Halley Road, The Oxford Science Park, Oxford, OX4 4GB

And

Unit 7 Berrywood Business Village, Toll Bar Way, Hedge End, Southampton, SO30 2U

Working for our organisation

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Detailed Job Description And Main Responsibilities

The Study Support Service Officer will be responsible for supporting the delivery of the Study Support Services following relevant Standard Operating Procedures (SOPs). The Officer's efforts will be instrumental in underpinning the success of the Study Support Service, providing essential support, and enabling the smooth operation of services.

Through their coordination and expertise, they will contribute significantly to the overarching goals of the Research Delivery Network.

Additionally, they will maintain systems for costing and attribution of studies ensuring adept support for regional organisations with their data requirements.

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Person specification

Qualifications / Training Required

Essential criteria

• Degree level qualification or equivalent experience

Desirable criteria

• Degree in health or science discipline

Previous or relevant experience necessary

Essential criteria

• Knowledge of scientific, research and medical terms commonly used in health and care research
• Experience of using data systems, including accurate data entry and interpretation of data
• Experience of administration within an organisational environment
• Experience of working in a customer-focused role
• Experience of working with other people to deliver mutually beneficial outcomes
• Knowledge of the research study lifecycle

Aptitudes And Skills Required

Essential criteria

• Excellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office

Values and behaviours

Essential criteria

• Patients First
• Always Improving
• Working Together