Studio & Workshop Assistant

Benchpeg Ltd.; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and dog-friendly studio in Shoreditch, specializing in bespoke engagement and wedding rings. This role is perfect for an enthusiastic junior assistant eager to grow within a supportive team. You'll assist in daily studio operations, support jewellery specialists, and engage with clients while honing your skills in repairs, resizing, and social media content creation. With a commitment to team wellbeing and career progression, this is an exciting opportunity to thrive in a creative environment that values your happiness and job satisfaction.

Benefits

Friendly working environment

Training and career progression

Monthly wellness and culture allowance

Qualifications

• Minimum 1 year professional experience in the jewellery industry.
• Proficiency with photography equipment and editing software.

Responsibilities

• Assist in the day-to-day running of the studio and workshop.
• Support bespoke jewellery specialists and handle client-facing tasks.
• Provide shift cover for a maximum of 1 Saturday per month.

Skills

Repairs and resizing

Knowledge of precious metals and stones

Social media management (Instagram, TikTok)

Sales platforms (Shopify, Squarespace)

Photography and editing (Photoshop)

Communication and customer service

Organisational skills

Flexibility and quick learning

Job description

Supporting the work of the Jeweller since 2006 We are looking for an enthusiastic and passionate team player to join us at our Shoreditch showroom. The position will most likely suit:

1. An entry level junior assistant with some proven professional experience in the jewellery or similar product design industry
2. Someone looking for stable long term employment with a company that will grow together with them

Responsibilities

• Working with our team to assist in day to day running of the studio and workshop (this will include a mixture of office, workshop, as well as client facing tasks)
• Example studio tasks include: answering emails and dealing with clients, supporting our bespoke and fine jewellery specialists with their office tasks, assisting on styling shoots, taking and uploading photos, creating content for social media, creating product spreadsheets, maintaining the website and online shop
• Example workshop tasks include: assisting our in house jeweller on repair and resize tasks, sorting and organising gemstones, assisting our production manager with their tasks, communicating and representing the company well with suppliers, doing Hatton Garden runs, maintaining communications between the studio and workshop sides to ensure jobs run smoothly to meet deadlines
• Providing shift cover a maximum of 1 Saturday a month where needed (in lieu of a weekday)

You Will Ideally Have

• Minimum 1 year professional experience working in the Jewellery industry
• Practical workbench experience and skills (ie. able to do repairs, resizes or polishing, for example)
• Knowledge and experience in handling or working with precious metal and stones
• Experience dealing with jewellery suppliers
• Experience using social media (instagram, tiktok especially)
• Experience working with sales platforms such as Shopify / Squarespace or similar
• Proficiency in using photography equipment and programs (Photoshop, etc)
• Proficiency in using word processing tools and creating spreadsheets
• Excellent communication and customer service skills
• Flexibility to learn and adapt quickly on the job
• An open, inclusive and positive attitude
• Organisational skills
• Must love dogs! (we are a dog friendly studio and regularly have them around)

What We Offer

• A friendly and enjoyable working atmosphere
• Training and opportunities for career progression
• Monthly allowance for wellness and culture perks

Type

Permanent / Full Time

Hours

Mondays to Fridays 11am-6pm

Competitive salary to be discussed based on experience

A Bit About Us

A little bit more info about our company and what it's like to work here:

We specialise in bespoke private commissions of engagement and wedding rings, working with the finest precious metals and gemstones. Our emphasis is on helping clients bring to life something really special and personal they can cherish and wear forever. Our clients often comment on how comfortable, easy and fun their bespoke experience has been, which is exactly what we've intended. We want to make the world of bespoke jewellery more accessible and less daunting for everyone.

Unlike a lot of other brands who only deal with the design and sales side of things and keep their production separate or outsourced to faraway places, we are very proud that our production is managed completely in-house. Our workshop is attached to the showroom and the office, allowing for slightly quicker turnarounds and greater communication across the team.

Our entire production chain is UK based and although we do work with some suppliers based abroad, we do our best to champion local suppliers.

At Michelle Oh Jewellery we are a small but efficient team. We learn and grow together -some of our staff have been with us for nearly a decade. We work hard and have very high standards, but ultimately we prioritise everyone's personal wellbeing and happiness. Job satisfaction is extremely important to us, we love what we do and want you to be happy coming into work too.

To Apply

If you are interested in applying, please send an email with a cover letter and CV to us by using the application form below.

We will be holding interviews in the first week of June 2025.

Candidates who can start as soon as possible will be prioritised.

About Us

Michelle Oh specialises in creating bespoke alternative engagement and wedding rings for private clients using unique natural gemstones and diamonds set in recycled gold and platinum. Established in 2011 in East London, Michelle Oh's clients now hail from all over the world to commission bespoke creations. Past celebrity patrons include Hollywood actress Beanie Feldstein and producer Bonnie-Chance Roberts, as well as 'Shadow and Bone' star Freddy Carter and Caroline Ford of 'Carnival Row'.

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