Studio Retoucher

New Look; Greater London; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Staff discount 40%

Private pension scheme

Virtual GP access

Job summary

New Look in London is seeking a Studio Retoucher to retouch ecommerce assets for the brand's extensive product catalog. You will deliver high-quality edits, ensure accurate color representation, and leverage AI tools to streamline workflows in a fast-paced studio.

The role demands proactive collaboration with the Retouch Manager and a strong eye for detail. Based in the studio, you will work five days a week, applying expertise in Photoshop, Capture One, and automation to meet daily targets and

Qualifications

• 2+ years’ experience in ecommerce retouching or creative studios.
• Advanced proficiency in Photoshop and Capture One on Mac OS.
• Experience with automation tools and Photoshop Actions.
• Familiarity with AI tools such as Adobe Firefly or Midjourney is desirable.

Responsibilities

• High-volume retouching delivering consistent, on-brand results.
• Develop and optimize Photoshop actions and AI-driven workflows.
• Ensure accurate color matching and asset management per guidelines.
• Collaborate with Retouch Manager on workflows and quality control.
• Support cross-functional studio needs and meet daily targets.

Skills

Retouching

Adobe Photoshop

Capture One

Color matching

Automation tools

AI tools

JavaScript

Wacom tablets

Communication

Time management

Tools

Adobe Photoshop

Capture One

Camera Raw

Bridge

Lets Flo

Job description

The Role: (5 Days In Studio)

The New Look studio is a dynamic and fast paced department focused on producing high quality imagery and content for the New Look Brand. It will produce e-commerce imagery for over 30,000 products a year. Reporting into the Studio Retouching Manager, as the Studio Retoucher you will be responsible for retouching all e-commerce assets for the New Look website.

This role is for someone who thrives in a fast-paced environment and has a proven ability to deliver flawless, high-resolution image retouching — including cleanup, enhancement, product colour matching — while leveraging emerging AI technologies to improve workflow efficiency and creativity. Please note this role is fully based in the studio 5 days a week due to the nature of the role

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

What you’ll be doing:

• High-Volume Retouching: Deliver consistent, high-quality retouching aligned with New Look guidelines, ensuring accurate colour matching and true-to-life product representation, including complex edits such as composites and lingerie.
• AI Workflow Integration: Leverage AI-driven tools to automate repetitive or time-intensive tasks, enhancing efficiency and reducing turnaround times.
• Technical Development: Continuously develop and expand technical capabilities within Adobe Photoshop and related software to support and enhance daily production workflows.
• Workflow Automation Support: Support the Retouch Manager in developing and optimising workflows through the creation and enhancement of Photoshop Actions, AI-driven processes, and Java scripting solutions.
• AI Innovation Awareness: Stay up to date with the latest AI innovations and tools, sharing knowledge and exploring opportunities to further enhance retouching quality and workflow efficiency.
• Performance & Targets: Consistently meet or exceed daily production targets and SLA expectations while upholding quality standards.
• Communication & Collaboration: Maintain clear communication with the Retouching Manager, proactively flagging errors, workflow challenges, or process bottlenecks to support smooth studio operations.
• Quality Control & Asset Management: Maintain a keen eye for detail, ensuring retouched imagery meets QC standards while keeping within the daily correction limit, alongside accurate file naming and organisation.
• Workflow Management & Process Support: Prioritise daily workloads effectively while supporting departmental processes, KPIs, and continuous improvements to ensure efficient, on-brand output.
• Cross-Functional Support: Deliver ad-hoc retouching support for wider business-needs as required.
• Teamwork & Culture: Maintain a positive, proactive attitude and contribute as a strong team player in a fast-paced studio environment.

Who you are:

• Minimum 2 years’ experience in retouching across e-commerce and creative studio environments.
• Advanced proficiency in Adobe Photoshop, Capture One, Camera Raw, Bridge, and Microsoft 365 on Mac OS.
• Confident use of Wacom tablets and non-destructive retouching workflows.
• Strong understanding of colour profiles, colour matching, and colour-correction techniques.
• Experience building automation tools, including Photoshop Actions and workflow processes.
• Working knowledge of AI tools such as Adobe Firefly and Midjourney (desirable).
• Basic JavaScript knowledge (desirable).
• Familiarity with asset management systems such as Lets Flo (desirable but not essential).
• Excellent verbal and written communication skills.
• Highly organised with strong multitasking and time-management abilities; confident working to deadlines in fast-paced, high-pressure environments.
• Proactive, solution-focused team player with a flexible, positive “can-do” attitude.
• Good understanding of end-to‑end photo studio workflows, including photography and styling processes.