Studio Operations Lead: Drive Creative Workflow & Growth

Global Sports Jobs Limited; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Chelsea FC's Chelsea Creative Studio seeks a Studio Operations Lead to define and continuously improve how the studio runs, partnering with senior stakeholders to implement a scalable operating model. You will oversee operations, production and project delivery while driving efficiency and quality across workflows.

You will lead a team, manage budgets and forge strong relationships with senior stakeholders across Chelsea FC to deliver exceptional stakeholder experience and value.

Qualifications

• Strong people leadership with the ability to build high-performing teams and create clarity across a complex organisation.
• Process-obsessed with great attention to detail.
• Extensive experience designing and implementing operational processes within a creative environment.
• Strong business understanding, financial and commercial awareness, including budgeting, forecasting and supplier management.
• Tenacious problem solver who will not accept that something cannot be done.
• Able to balance business understanding with long-term operational improvements and the demands of day-to-day delivery.
• Adaptable and solutions focused.
• Strong communicator who makes the complex simple.
• Highly personable with excellent stakeholder management skills.
• Carries the right gravitas to influence people across all levels of the business.
• Significant experience leading creative operations in a complex, high pressure organisation.

Responsibilities

• Lead the overall operations of Chelsea Creative Studio, ensuring it operates efficiently, consistently and to the highest professional standards.
• Define and evolve the studio's operating model as the business grows.
• Develop and continuously improve the studio operating model, covering briefing, scoping, workflow, governance, reporting, quality assurance and project lifecycle management.
• Establish processes that improve efficiency, collaboration and creative quality across the studio.
• Lead, mentor and develop the Studio Operations team, setting clear objectives and performance expectations.
• Build a high-performing culture centred on accountability, collaboration and continuous improvement.
• Own the studio's operational budget, forecasting and financial reporting, and identify opportunities to improve efficiency, reduce external spend and maximise value from internal resources.
• Support the evolution of Chelsea Creative Studio's commercial model.
• Lead the development of the studio's technology stack, identifying tools that improve workflow, automation, collaboration and production efficiency.
• Build trusted relationships with senior stakeholders across Chelsea FC and ensure the studio delivers an exceptional stakeholder experience as a strategic partner to the wider business.

Skills

People leadership

Operational design

Budgeting

Forecasting

Stakeholder management

Process improvement

Communication

Problem solving

Creative operations

High-pressure environments

Job description

Chelsea FC's Chelsea Creative Studio seeks a Studio Operations Lead to define and continuously improve how the studio runs, partnering with senior stakeholders to implement a scalable operating model. You will oversee operations, production and project delivery while driving efficiency and quality across workflows.

You will lead a team, manage budgets and forge strong relationships with senior stakeholders across Chelsea FC to deliver exceptional stakeholder experience and value.