Studio Co-ordinator / Manager

PiXL; Cardiff; On-site; GBP 30,000 - 40,000; Full time

Job summary

A creative content agency in Cardiff is seeking a Studio Manager to oversee the operations of their studio. The role involves managing client communications, coordinating projects, and ensuring high-quality output. Ideal candidates will have 2-3 years of relevant experience and strong organizational skills. This full-time onsite position provides an opportunity to work in a dynamic environment focused on creative solutions.

Qualifications

• 2-3 years of experience in studio or project management, preferably in a creative setting.
• Ability to handle multiple projects and meet tight deadlines.
• Exceptional client communication and relationship management skills.

Responsibilities

• Liaise with clients to gather requirements and manage feedback.
• Oversee full project lifecycle from brief to delivery.
• Coordinate workflow between internal teams to ensure timely project delivery.

Skills

Organisational Skills

Client Management

Attention to Detail

Problem-Solving

Team Collaboration

Tools

Trello

Slack

Adobe Creative Suite

Monday.com

Job description

Location: Cardiff

Job Type: Full Time Onsite

Note: This is not a remote role and requires full-time onsite working. Please only apply if you are within a close commutable distance of Cardiff.

About us

We are a small, dynamic creative content agency that specialises in crafting engaging, brand-driven content and brand comms. Our close-knit Cardiff-based implant team thrives on collaboration and innovation, delivering creative solutions that drive real results for our High Street Fashion client. We’re looking for a Studio Manager to join our implant team and ensure the smooth running of our Cardiff-based creative studio, coordinating the workflow and acting as the vital link between our client and internal teams.

Role Overview

As Studio Manager, you will be the organisational backbone of our creative studio, responsible for managing the end-to-end process of client projects. You will liaise directly with clients to gather requirements, manage feedback, and ensure deadlines are met, all while overseeing the internal workflow to keep projects on track. You’ll be integral in balancing client expectations with our creative and operational capabilities, ensuring both quality and efficiency are maintained throughout.

Key Responsibilities

• Client Liaison: Act as the primary point of contact between clients and the internal team, taking project briefs, gathering requirements, and managing expectations.
• Project Management: Oversee the full lifecycle of client projects, from initial brief through to final delivery. Track progress, manage timelines, and ensure all deliverables are met on time.
• Workflow Coordination: Ensure smooth handoffs and communication between the creative, production, and client services teams. Manage the flow of work across multiple projects at once, prioritising tasks effectively to meet deadlines.
• Client Amendments: Manage the back-and-forth with clients for amendments and feedback, ensuring that all changes are captured, communicated clearly, and implemented in a timely manner.
• Resource Management: Oversee the allocation of studio resources, ensuring that the team has what it needs to deliver work on time and to a high standard.
• Quality Control: Maintain high standards of creative output by reviewing and overseeing all deliverables before they are presented to clients, ensuring they meet brief requirements and brand guidelines.
• Client Expectations: Work closely with the client services team to ensure clients’ expectations are aligned with the project scope, offering clear, proactive communication on progress, delays, or potential issues.
• Reporting: Provide regular project updates and status reports to the senior team and clients. Highlight any risks or obstacles that could impact timelines or quality.
• Studio Organisation: Maintain a tidy, efficient, and well-organised studio environment, managing both digital and physical assets.

Skills & Experience

• Experience: At least 2-3 years’ experience in a studio management, project management, or production coordination role within a creative environment, preferably in a content marketing or advertising agency.
• Strong Organisational Skills: Excellent ability to manage multiple projects simultaneously, prioritising tasks and deadlines effectively in a fast-paced, deadline-driven environment.
• Client-Facing: Confident and professional in client interactions, with strong communication skills and the ability to manage client expectations and relationships.
• Attention to Detail: A meticulous eye for detail, ensuring that the final product meets the brief and is of the highest quality.
• Problem-Solving: Ability to foresee and resolve challenges that may arise during the project lifecycle, keeping things on track and finding solutions quickly.
• Team Player: Strong collaborator, with the ability to work alongside both creative and client service teams to deliver the best outcomes for the client.
• Software Knowledge: Familiarity with project management tools (e.g., Trello, Slack, Monday.com) and other relevant software. Knowledge of Adobe Creative Suite is a bonus.
• Proactive: Hands-on approach to managing both the creative process and client relationships.
• Strong written and verbal communication skills.
• Ability to thrive under pressure and meet tight deadlines.
• Experience with content marketing, digital media, or social media campaigns is a plus.
• A passion for creative content and an interest in staying ahead of industry trends.

Application Process

Please submit your CV and a covering letter highlighting your relevant experience. Imprint t/a PIXL is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applicants from all backgrounds to apply.