Student Wellbeing & Progression Coordinator

TN United Kingdom; London; On-site; GBP 27,000 - 32,000; Full time

Job summary

An established industry player in education is seeking a dedicated member for their Student Experience Team in London. This role focuses on student wellbeing and safeguarding, ensuring that students receive the support they need to thrive. Responsibilities include case management, monitoring student engagement, and promoting inclusive practices. The ideal candidate will have a Bachelor's degree and relevant safeguarding training, alongside a passion for enhancing student experiences. Join a team committed to high standards and inclusivity, where your contributions will make a meaningful impact on students' lives.

Qualifications

• Experience in supporting students within an educational context.
• Strong understanding of safeguarding policies and procedures.

Responsibilities

• Provide student welfare and safeguarding, including case management.
• Monitor student whereabouts and organize wellbeing activities.
• Collaborate with teams to promote inclusive practices.

Skills

Student Welfare

Safeguarding

Case Management

Inclusive Practices

Education

Bachelor's Degree

Higher-level Safeguarding Training

Job description

Social network you want to login/join with:

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Client:

Study Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

148e8665eac7

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Contract type: Full Time (37.5 hours) – Permanent

Location: The University of Huddersfield - London Campus

Salary: up to £32,000 per annum

We are seeking a member of the Centre’s Student Experience Team responsible for student wellbeing, welfare, and support for their progression needs.

The role involves implementing Study Group’s policies and procedures to support staff and students, reporting to the Student Experience Leader, and working within a matrix structure to collaborate with various teams.

Key responsibilities include:

1. Providing student welfare and safeguarding, including administration and record-keeping.
2. Managing student welfare concerns and acting as Deputy Safeguarding Lead.
3. Monitoring student whereabouts and creating support plans.
4. Organising wellbeing activities and developing community skills.
5. Escalating concerns appropriately and working with teams to ensure inclusive practices.
6. Maintaining the Wellbeing and Welfare section on the online Virtual Reception.
7. Building relationships with university partners.
8. Contributing to the development and communication of the Student Experience and Wellbeing Strategy.
9. Raising awareness of safeguarding practices.
10. Supporting engagement and progression, including personal tutoring and academic support.
11. Monitoring academic engagement, attendance, and performance, and referring students for additional support.

Qualifications include a Bachelor's degree or equivalent, safeguarding training, and experience in an educational setting. The candidate should have a commitment to developing the Student Experience and working within a regulated environment.

About Us: Study Group is a global education provider partnering with universities to offer diverse study programmes, including face-to-face, online, and hybrid options. We emphasize safeguarding and equal opportunities, conducting necessary checks for successful applicants. We are an inclusive employer committed to diversity and confidentiality.

Applications are reviewed on a rolling basis, so early application is encouraged.