Student Wellbeing and Engagement Officer

TN United Kingdom; Stockton-on-Tees; On-site; GBP 25,000; Full time

Job summary

A forward-thinking company is seeking a Wellbeing & Engagement Officer to enhance student experiences through face-to-face and online support. This role is crucial in delivering exceptional services, managing welfare concerns, and coordinating engaging activities that foster student confidence and skills development. With a commitment to safeguarding and inclusivity, the organization prioritizes a supportive environment for all students. Join this dynamic team to make a significant impact in the educational sector and contribute to a culture of excellence and engagement.

Qualifications

• Experience supporting students in an educational context.
• Experience organizing trips, visits, and risk assessments.

Responsibilities

• Provide first-level support and referrals to specialist services.
• Coordinate health registration with local GPs and support welfare events.

Skills

People Skills

Administrative Ability

Welfare Support

Communication Skills

Education

Bachelor’s Degree

Safeguarding Training

Job description

Contract type: Full Time (37.5 hours) - Permanent

Location: Stockton-on-Tees, Durham International Study Centre

Salary: £24,570 per annum

Job Description:

The Wellbeing & Engagement Officer’s role is to support students face-to-face and online.

The post holder will be responsible for delivering services and processes that provide an excellent student experience, requiring excellent people skills and good administrative ability.

Responsibilities include providing first-level support and referrals to specialist services, establishing activities to help students develop skills and confidence outside the classroom, and ensuring effective case management of welfare concerns and LDHD students, with accurate record keeping in line with GDPR.

The role involves safeguarding students, supporting students under 18, coordinating health registration with local GPs, and supporting welfare events and promotional activities. The officer will also assist with completing Mitigating Circumstances Forms, supporting student committees, and handling out-of-hours welfare issues.

Additional duties include managing reception and student-facing environments, organizing registration and induction activities, and supporting team members in various educational and engagement initiatives.

Qualifications & Experience:

• Bachelor’s degree or equivalent experience
• Safeguarding training or equivalent experience
• Experience supporting students in an educational context
• Experience organizing trips, visits, and risk assessments
• Experience creating engaging content and delivering workshops
• Experience working with external partners for activities and engagement

About Us:

Study Group is a leading international education provider dedicated to helping students worldwide. We offer university partnerships and various study programmes, including face-to-face, online, and hybrid formats, supported by our Insendi platform for digital learning.

Organisational Compliance:

We prioritize safeguarding and conduct necessary background checks for successful applicants. We are committed to diversity and equal opportunity, ensuring confidentiality and security of applicant information.

Applications are reviewed on a rolling basis, so apply as soon as possible to avoid disappointment.