Student Welfare Officer

TipTopJob; Broadstairs; On-site; GBP 24,000 - 25,000; Full time

Job summary

A leading educational institution in Broadstairs seeks a Student Welfare Officer to enhance student well-being by offering support to prospective and current students. The role involves acting as a primary contact for disabilities, providing practical and emotional assistance, coordinating with staff to create an inclusive environment, and empowering students to succeed in their academic journey. Flexible hours and a supportive team environment are part of this role.

Qualifications

• Experience in welfare support or a related field.
• Ability to provide emotional and practical support.
• Excellent communication skills.

Responsibilities

• Act as the first contact for enquiries related to disabilities and care leavers.
• Ensure access to essential resources for students.
• Coordinate with departments to implement reasonable adjustments.

Job description

Job Title: Student Welfare Officer

Location: Broadstairs

Salary: GBP24,000 - GBP25,000 per year

Job type: Full Time/Part Time, Permanent

Purpose of the Role
The individual in this role will play a crucial part in enhancing student well-being by offering comprehensive support to both prospective and current students. As the primary point of contact for inquiries regarding disabilities, they will serve as a valuable resource, providing information and guidance tailored to each student's unique circumstances.

In addition, the post holder will deliver both practical and emotional support to help students overcome challenges and maximise their academic potential. This may involve developing personalised plans for assistance, coordinating with academic staff to create an inclusive learning environment, and connecting students with relevant resources and services. Ultimately, their goal will be to empower students to thrive in their educational journey.

Main Duties and Responsibilities

• Act as the company's first contact for enquiries related to disabilities and care leavers
• Ensure that potential applicants and existing students are given adequate opportunities to disclose a disability and their status as care leavers
• Ensure students have access to essential resources, including counselling services, disability support, and other relevant services
• Direct students to appropriate resources that can provide assistance and information related to their specific needs
• Support students throughout the process of applying for their Disabled Students Allowance (DSA)
• Liaise with DSA for advice where the reasonable adjustments are not clear
• Coordinate with other departments to implement reasonable adjustments needed for each student
• Provide assistance to individuals with physical or mental disabilities
• Coordinate resolution of issues raised by students with disabilities and care leavers
• Act as a source of advice/information for the Academic and Admin Department
• Ensure that all adjustments are reasonable and satisfy the applicable legal requirements
• Ensure safeguarding standards are met and maintained
• Provide pastoral support to students
• Maintain accurate student welfare records and information, ensuring confidential records are held and shared in line with GDPR requirements
• Collect and process financial support application forms in line with College processes
• Provide training to staff and students in relation to health and wellbeing
• Organise student events to promote mental health and well-being; advertise the events and write articles for the newsletter; create weekly social media posts to support student welfare and well-being
• Compile comprehensive reports at the end of each term, including analysis of student performance, attendance records, and relevant feedback from students and lecturers
• Perform any other tasks or activities within the overall scope of the job

Other General College Duties

• Work flexibly as part of the College team to ensure the smooth running of the College premises and facilities
• Participate actively and flexibly in College-wide activities, such as duty rotas, enrolment, and marketing events
• Participate in training and team development activities to develop and update skills and knowledge
• Understand and be committed to the College's health and safety policy and safety priorities, and be aware of your contribution to them
• Promote the principles of equality and diversity throughout all aspects of your work, in line with College policies
• Be familiar with safeguarding requirements as outlined in College policies and comply with them to safeguard and protect the welfare of young people and vulnerable adults
• Undertake additional duties or projects as required within the scope of the role