Student Welcome Administration and Evaluation Officer

University of Leeds; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave + bank holidays

Health and wellbeing: staff gym access

Personal development courses

On-site childcare

Shopping discounts

Travel schemes

Job summary

University of Leeds is seeking a Student Welcome Administration and Evaluation Officer to support the Welcome, Induction and Transition (WIT) programme across the student lifecycle on campus with hybrid and flexible working arrangements.

The role involves administrative support for diverse projects, event planning and regular evaluation of activities to drive continuous improvement. You will work as part of a team coordinating ambassadors and reporting findings to inform future activities.

Qualifications

• Experience evaluating the effectiveness of projects and activities to support continuous improvement.
• Excellent organisational and communication skills with attention to detail.
• Flexible to balance priorities and work in a hybrid campus environment.

Responsibilities

• Provide administrative support for a range of Welcome and WIT projects.
• Assist with event planning, facilitation and coordination.
• Monitor the team inbox and respond to enquiries.
• Coordinate and support a pool of student ambassadors.
• Regularly evaluate project activities using quantitative and qualitative methods.
• Assist with creating reports based on findings and present insights.
• Support focus groups and workshops as required.

Job description

Student Welcome Administration and Evaluation Officer

This job is only available to University of Leeds staff. It may be released externally should we not appoint internally.

1 role fixed term for 4 months.

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Are you an effective administrator? Do you have experience of evaluating the effectiveness of projects and activities to support continuous improvement? Would you like to support the University of Leeds to deliver an extended welcome programme for all students throughout their student journey from accepting a place to graduation?

The University has undertaken extensive work on Welcome, Induction and Transition (WIT) which has highlighted that students’ needs are varied and numerous, from study skills to basic life skills and support in making connections. They also incorporate a broad mix of educational, practical and pastoral care. There is a need to meet all these needs, not just in the weeks immediately before or after arrival, but throughout our students' time at Leeds.

In this role you will work as part of a team, playing a key role in embedding, extending and sustaining an ‘all-year-round’ approach to WIT. You will support a range of projects, events and activities to ensure that students feel welcome on campus (and beyond) and develop a sense of belonging to the university, their course and the wider community? You will also have responsibility for regularly evaluating projects and events to ensure continuous improvement.

Your responsibilities will include providing administrative support for a range of projects; assisting with event planning and facilitation, monitoring the team inbox and responding to enquiries, assisting with the administration of a pool of student ambassadors, regularly evaluating project activities and events using quantitative and qualitative research methods (such as creating surveys / feedback forms) and assisting with the co-ordination and facilitation of focus groups/workshops as well as assisting with the creation of reports based on their findings. You will have experience of monitoring and evaluating activities / projects and collating data, excellent organisational and communication skills, a commitment to continuous improvement, attention to detail and an ability to work flexibly to balance priorities?

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!