Student Support Officer (EL162)

TN United Kingdom; Crewe; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established educational institution is seeking a dedicated individual to join their team. This role involves supporting learners and promoting a positive environment on campus. You will engage with young people and adults, ensuring their safety and well-being while fostering strong relationships. With opportunities for professional development and access to world-class facilities, this position is perfect for those passionate about education and youth support. If you have a Level 3 qualification and a commitment to safeguarding, this is an exciting opportunity to make a real difference in students' lives.

Benefits

Access to world-class facilities

Opportunities for new qualifications

Onsite fitness and childcare facilities

Free onsite parking

Onsite Costa, café, shop, restaurants, hair and beauty salon

Qualifications

• Level 3 qualification or above in a relevant discipline is required.
• Experience working with groups and individuals in a supportive environment.

Responsibilities

• Maintain high visibility across the campus and promote positive behaviours.
• Support learners as a member of the Be-Safe team.

Skills

Communication Skills

Interpersonal Skills

First Aid Certification

Ability to Work with Young People

Education

Level 3 Qualification

GCSE Grade C in Maths and English

Job description

Social network you want to login/join with:

Responsibilities:

1. Maintain high visibility across the campus, communicating effectively with learners and promoting positive behaviours;
2. Hold learner focus groups;
3. Support learners as a member of the Be-Safe team under the supervision of the Designated and Deputy Designation Safeguarding Leads;
4. Be present at the campus barriers in the morning to support learner arrival;
5. Act as a first aider as required.

Key Person Specification Requirements:

• Level 3 qualification or above in a relevant discipline;
• GCSE Grade C (4/5) in Maths and English (or equivalent);
• Ability to develop good working relations and rapport with young people (16-18 years) and adult learners;
• Experience working with groups and/or individuals in a supportive environment;
• Current, valid driving licence; and
• Enhanced DBS check.

Please see the Job Description and Person Specification for further details.

Benefits:

• Access to world-class facilities;
• Opportunities for new qualifications supporting your career in education, including online courses in various areas. For more information, please email;
• Equality and Diversity;
• Information, Advice and Guidance;
• Understanding Safeguarding and Prevent;
• Principles of Customer Service;
• Extensive upskilling and professional development opportunities;
• College ‘Count Me In’ social platform;
• Online benefits platform;
• Onsite fitness and childcare facilities;
• Onsite Costa, café, shop, restaurants, hair and beauty salon;
• Free onsite parking.

How to Apply:

If you’re interested in this opportunity, please send a completed application form by 9am, 19 May 2025. The selection process will take place on 13 June 2025 at our Ellesmere Port campus.

Please note applications via recruitment agencies cannot be considered.

Cheshire College South and West is an equal opportunities employer committed to safeguarding and promoting the welfare of children and young people. Successful applicants will be required to provide a DBS Disclosure, Right to Work evidence, original qualification certificates, and references.

Ellesmere Port Campus:

Our facilities include:

• Construction & Engineering Centre (Refurbished Summer 2022);
• Award-winning restaurant, Academy West (Refurbished Summer 2023);
• Fitness gym;
• Hair, beauty, and barbering salons (Refurbished Summer 2023);