Student Support Coordinator

Lift Schools; City Of London; On-site; GBP 26,000 - 29,000; Full time

Job summary

Lift Aylward is looking for a student support coordinator who cares deeply about young people and wants to help shape a positive, inclusive school community in North London.

You’ll work with our assistant principal and directors of learning to support wellbeing, behaviour and progress, guide students through the school day, coordinate attendance and welfare support, and collaborate with families to remove barriers so every child can thrive.

Qualifications

• GCSE maths and English (grade 4) or equivalent.
• Background working with children and young people.
• Ability to communicate clearly with students, families and colleagues.
• Strong organisational skills and the ability to balance competing demands and priorities.
• Understanding of social and welfare issues that affect children and families.
• Non-judgmental, compassionate approach and belief in every young person's potential.

Responsibilities

• Support the behaviour and wellbeing of students in your assigned year group and implement strategies to help every child succeed.
• Monitor and promote positive behaviour, providing pastoral care and guidance.
• Be on duty before/after school, at breaks and lunchtimes, and during transitions.
• Work with families and external agencies, handling sensitive conversations and attending professional meetings.
• Collaborate with pastoral and admin teams to improve attendance, punctuality and engagement.
• Maintain confidentiality and follow safeguarding procedures at all times.

Skills

Communication

Organisation

Pastoral care

Welfare awareness

Non-judgmental approach

Resilience

Education

GCSE maths and English (grade 4) or equivalent

Job description

About the role

Lift Aylward is looking for a student support coordinator who cares deeply about young people and wants to help shape a positive, inclusive school community.

This is a varied and rewarding role. You'll work closely with our assistant principal and directors of learning to support the wellbeing, behaviour and progress of students across the school. You'll be visible and approachable – guiding students through the school day, supporting transitions, and helping to create a calm and purposeful environment where every child can thrive.

You'll focus on key areas like uniform, punctuality, attendance and behaviour, working collaboratively with colleagues and families to address barriers and celebrate success. You'll also help coordinate parents' evenings, manage detentions, and support students with medical or welfare needs.

Key responsibilities

You will:

• support the behaviour and wellbeing of students in your assigned year group, working with colleagues to implement strategies that help every child succeed;
• monitor and promote positive behaviour, providing pastoral care and guidance to students;
• be on duty before and after school, at break and lunchtimes, and during transitions around the building;
• work with families and external agencies where appropriate, holding sensitive conversations and representing the school at professional meetings;
• collaborate with the pastoral and admin teams to improve attendance, punctuality and engagement; and
• maintain confidentiality and follow safeguarding procedures at all times.

What we're looking for

You will need:

• GCSE maths and English (grade 4) or equivalent;
• background working with children and young people;
• the ability to communicate clearly with students, families and colleagues;
• strong organisational skills and the ability to balance competing demands and priorities;
• an understanding of the social and welfare issues that affect children and families; and
• a non-judgmental, compassionate approach and a genuine belief in every young person's potential.

We're looking for someone who is resilient, approachable and ready to keep going even when things are challenging. Can you bring warmth, clarity and calm to a busy school environment?

About our school

Located in the heart of Edmonton, North London, Lift Aylward is a vibrant 11-18 learning community of over 1,000 students, including a thriving and ambitious sixth form. We're proud to serve a richly diverse community where many of our students speak English as an additional language and bring a wealth of cultural perspectives to school life. Our inclusive ethos ensures that every young person, whatever their starting point, has the opportunity to achieve and thrive.

In our latest Ofsted inspection (December 2025) Lift Aylward was recognised for its strong inclusive culture, with inspectors commenting that “inclusion leaders and staff are highly skilled” and provide tailored support so every pupil can succeed.

Who is Lift Schools?

Lift Schools is made up of 62 primary, secondary and special schools, educating more than 35,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.

How we support you

We want you to feel supported, valued and able to grow throughout your career with Lift Schools. From high-quality professional development and career progression to wellbeing support and opportunities to connect and collaborate across our network, we invest in you so you can do your best work. Discover how we'll support you to thrive, develop and grow your career in the way that's right for you: How we support you.

• Safer Recruitment Statement - September 2026.pdf
• Student Support Coordinator Job Description and Person Specification.pdf