Student Support Co-Ordinator

University of Oxford; Oxford; On-site; GBP 35,000 - 42,000; Full time

Job summary

A prestigious university in Oxford is seeking a Student Support Co-ordinator to provide comprehensive academic and wellbeing support to students. This role involves coordinating academic programs and offering guidance on academic administrative matters. The ideal candidate should have experience in administration or student services, excellent diary management skills, and the ability to communicate effectively, especially in difficult situations. Competitive salary offered.

Qualifications

• Experience of working in administration or student services in a College or University department.
• Experience of diary management and prioritising competing demands.
• Ability to handle difficult conversations in person and online.

Responsibilities

• Co-ordinate academic programme administration and student wellbeing activity.
• Provide initial advice and guidance to students on academic and welfare matters.
• Work closely with the Head of the Academic Office for student support.

Skills

Experience in administration

Diary management

Handling difficult conversations

Job description

Overview

61 St Giles, Oxford, OX1 3LZ
St Cross is one of eight colleges within the University of Oxford dedicated to postgraduate students. Situated on St Giles’ in the heart of the city, it boasts picturesque quadrangles secluded from the busy streets outside. The international character of the community, the extraordinary range of subjects studied and the intellectual curiosity of our committed graduate students and Fellowship makes for a highly stimulating environment.

St Cross is looking to recruit a Student Support Co-ordinator to co-ordinate academic programme administration and student wellbeing activity as part of a small team in support of the Head of the Academic Office. This role is responsible for providing initial advice and guidance to students on a wide range of academic administrative support, wellbeing and welfare matters, taking action and signposting as appropriate. This post works closely with the Head of the Academic Office and the Student Representative Committee to provide students with holistic and timely support.

The ideal candidate will have experience of working in administration or student services in a College or University department, experience of diary management, prioritising competing demands as well as the ability to handle difficult conversations in person and online.

Responsibilities

• Co-ordinate academic programme administration and student wellbeing activity as part of a small team in support of the Head of the Academic Office.
• Provide initial advice and guidance to students on a wide range of academic administrative support, wellbeing and welfare matters, taking action and signposting as appropriate.
• Work closely with the Head of the Academic Office and the Student Representative Committee to provide holistic and timely support to students.

Qualifications

• Experience of working in administration or student services in a College or University department.
• Experience of diary management and prioritising competing demands.
• Ability to handle difficult conversations in person and online.

Application Process

1. Please click the 'Apply' button above to apply.
2. You will be required to upload a supporting statement, CV and the details of two referees as part of your application.
3. The closing date for applications is noon on 7 October 2025.
4. Interviews will take place on 16 October 2025 and will be in person at St Cross College.

Salary: £35,681 to £41,636 p.a