Student Success Tutor (LCCA)

London College of Contemporary Arts (LCCA); London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading institution as a Student Success Tutor, responsible for guiding students in their academic journeys. This full-time role involves personalized support, collaboration with departments, and a focus on enhancing student success through tailored strategies and interventions.

Benefits

20 days annual leave

Pension contribution

Season Ticket Loan

Training & Development opportunities

Employee Assistance Programme

Qualifications

• Experience in academic support and coaching.
• Proven background in education or mentoring.
• Commitment to equality and diversity.

Responsibilities

• Provide personalized academic support for students.
• Track and adapt student progress toward academic goals.
• Identify and support at-risk students through early intervention.

Skills

Strong verbal and written communication skills

Active listening

Problem-Solving

Organisational skills

Empathy and Emotional Intelligence

Education

Bachelor’s degree in relevant field

PGCE or equivalent teaching qualification

Master’s degree in relevant field

Tools

Student management software

Learning management systems

Job description

Join to apply for the Student Success Tutor (LCCA) role at London College of Contemporary Arts (LCCA)

2 days ago Be among the first 25 applicants

Join to apply for the Student Success Tutor (LCCA) role at London College of Contemporary Arts (LCCA)

LCCA is a contemporary institution, offering a range of programmes. Our students embark on a journey which is designed to meet their academic and personal demands. At the very heart of our vision is a student-centred learning and teaching methodology which is progressive, forward-thinking, modern, and designed to meet our learners’ needs.

The Role:

The Academic Mentor/Student Success Tutor plays a critical role in ensuring that students receive personalised guidance and support throughout their academic journey. This role is designed to help students achieve their academic goals through proactive coaching and support. The Student Success Tutor will create individualised strategies and plans, working closely with students to set and track academic goals, overcome barriers to success, and engage with resources. The role contributes directly to improving retention and enhancing the overall student experience through close collaboration with academic departments and student support teams.

Responsibilities include :

• Provide personalised, 1 to 1 or group academic support for students in achieving their academic goals. ·Build a relationship with students, to develop relevant individualised personal support and development plans.
• Build strong, trusting relationships with students, ensuring they feel heard, supported, and empowered in their educational journey.
• Collaborate with students to define specific, measurable, achievable, relevant, and time-bound goals (SMART goals) and track progress toward these goals through regular check-ins and adapt plans as necessary.
• Support students in understanding course material and assignments.
• Identify and support at-risk students through early intervention, including addressing academic and personal issues that may impact retention. Use data to identify students at risk of disengagement (e.g. low attendance) or academic decline.
• Implement early intervention strategies to improve retention, such as proactive outreach, tailored action plans, and regular follow-up.
• Collaborate with other departments, such as well-being and career services, to connect students with the resources they need.
• Ensure a holistic approach to student success by promoting interdepartmental collaboration.
• Maintain detailed records of student interactions, goals, interventions, and outcomes. Use this data to report on progress, identify trends, and refine student success strategies.
• Monitor progress and adjust strategies as necessary to ensure continued academic and personal growth.
• Analyse trends in student success to help develop effective retention programs.
• Provide students with academic guidance and feedback on students’ progress and performance and discuss any academic challenges they may experience.
• Early Identification and Intervention: Proactively identify students who may be struggling or disengaged and take appropriate action to offer support and resources.
• Ensure that at-risk students are engaged and supported through timely interventions.
• To undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser grade.
• To adhere to the College’s Equality, Diversity, and Inclusion Policy in all activities, and to actively promote equality of opportunity wherever possible.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act.
• To work in accordance with the Data Protection Act 2018 and UK GDPR

Qualifications/ Education :

• Bachelor’s degree in business management, Strategy, Organisational Behaviour, Marketing, Economics, Hospitality, Tourism, Finance, Fashion, Music, Media.
• A PGCE or equivalent teaching qualification working towards as a minimum
• Master’s degree in business management, Strategy, Organisational Behaviour, Marketing, Economics, Hospitality, Tourism, Finance, Fashion, Music, Media

Knowledge & Skills :

• Strong verbal and written communication skills, with an ability to engage effectively with a diverse student population.
• Active listening and the ability to provide constructive feedback are essential.
• Problem-Solving and Adaptability: Ability to identify academic or personal challenges faced by students and develop effective, actionable solutions.
• Flexibility in adapting to individual student needs.
• Organisational and Time Management Skills: Ability to manage multiple student caseloads, schedule appointments, track progress, and meet deadlines efficiently.
• Empathy and Emotional Intelligence: A high level of emotional intelligence and empathy, allowing for genuine, supportive interactions with students in various situations.
• Technological Proficiency: Proficient with student management software, learning management systems (LMS), and digital tools for communication, scheduling, and documentation.
• Cultural Competency: Ability to work with students from diverse backgrounds, respecting different cultural perspectives and creating an inclusive coaching environment.
• Knowledge of awarding body regulations and the ability to work within these

Experience :

• An experienced and qualified educator with a background in Further/Higher Education (F/HE) or Secondary Education.
• Proven expertise in effective learning, teaching, and assessment strategies that drive student success.
• Holds or working towards a recognised teaching qualification, such as Qualified Teacher Status (QTS), a Postgraduate Certificate in Education (PGCE), or an equivalent credential.
• Deeply committed to educational excellence and student development, with a strong focus on supporting learners from diverse backgrounds (widening participation).
• Skilled in designing and delivering inclusive, accessible, and engaging learning experiences that empower students to achieve academic and personal success.
• Exceptionally organised, detail-oriented, and proactive, with outstanding communication and interpersonal skills to effectively engage students, colleagues, and stakeholders

What we offer our colleagues:

• 20 days annual leave
• Pension 5% personal contribution & 3% Company contribution
• Season Ticket Loan (T&C's apply)
• Vision Express Eye Care Vouchers
• Training & Development opportunities (T&C's apply)
• Staff Discount Scheme – via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics etc
• Employee Assistance Programme.
• Refer a friend scheme for staff members (T&Cs apply).
• Social events on campus and through GUS Social Committee "GOSH - GUS on Staff Happiness".

Please note: Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted.

It’s quick and easy to apply for a role at the LCCA. Just click on the apply button above. All you’ll need is an up-to-date CV outlining your interest in the role and how you meet the role’s criteria. We do not offer visa sponsorship.

We acknowledge receipt of your resume for a position at LCCA and sincerely appreciate your interest in our company.

We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.

LCCA is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, gender reassignment, race, disability, age, gender, sexual orientation, or religion or belief.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education

• Industries

  Education Administration Programs, Higher Education, and Education

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