Student Services Receptionist

Teaching Vacancies; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational organization in London is looking for a Student Services Receptionist to manage school reception duties. The ideal candidate will have strong customer service and communication skills. Offered benefits include competitive salaries, a pension scheme, and opportunities for professional development. The start date is September 2025 or as soon as possible.

Benefits

Competitive Salaries

Pension Scheme

Flexible working opportunities

Access to high-quality CPD

Cycle to work scheme

Employee assistance programme

Season Ticket Loans

Qualifications

• Experience in a front-facing customer service or administrative role.
• Ability to communicate clearly and professionally.
• Understanding of safeguarding procedures.

Responsibilities

• Assist in managing the school's reception effectively.
• Handle multiple tasks in a busy environment.
• Provide excellent customer service and support for the school's values.

Skills

Customer service experience

IT systems proficiency

Organizational skills

Communication skills

Confidentiality handling

Calm under pressure

Teamwork

Tools

Microsoft Office

Management Information Systems (MIS)

Job description

What skills and experience we're looking for

Experience of working in a front-facing customer service or administrative role, preferably within a school or educational setting

Confident in the use of IT systems including Microsoft Office, email, internet, and Management Information Systems (MIS) such as BromCom

Strong organisational and time management skills with the ability to prioritise workload effectively

Excellent verbal and written communication skills with the ability to communicate clearly and professionally with a wide range of people

Experience in dealing with confidential information in a discreet and professional manner

Ability to remain calm under pressure and handle challenging situations with empathy and professionalism Knowledge of safeguarding procedures and an understanding of the importance of child protection in an educational environment

Ability to work independently with minimal supervision, and as part of a team

Understanding of the importance of a professional front-of-house presence and first impressions

Experience of managing multiple tasks simultaneously in a busy environment

A helpful, positive, and approachable manner with a focus on providing excellent customer service Commitment to supporting the school’s vision, values, and ethos

What the school offers its staff

• Competitive Salaries
• Pension Scheme
• Competitive holiday entitlement
• Opportunities for flexible working
• Access to high quality CPD including National Professional Qualification
• Cycle to work scheme
• Employee assistance programme
• Season Ticket Loans

Further details about the role

We are seeking to appoint an enthusiastic, well qualified and skilled Student Services Receptionist to join our welcoming, successful and growing school, starting in September 2025 or as soon as possible.

Commitment to safeguarding

The Charter Schools Educational Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. References will be sought and the successful applicant will need to undertake an enhanced Disclosure & Barring Service (DBS) check.