Student Services Manager (Post 16)

LeighAcademiesTrust; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Staff pension

Wellbeing perks

Professional development

Job summary

Leigh Academy Blackheath is seeking a dedicated Student Services Manager (Post 16) to lead LAB16's pastoral care, attendance monitoring, and safeguarding efforts. You will support IB students toward university, apprenticeships, or career pathways while overseeing Post-16 admissions and bursaries.

You will work within LAB16 as part of Leigh Academies Trust, contributing to a collaborative, wellbeing-focused environment and providing targeted 1:1 and group support for students with diverse needs.

Qualifications

• Proven track record in pastoral care, student support, or safeguarding within a secondary or Post-16 setting.
• Clear communicator, highly organized, calm under pressure, and dedicated to student success.
• GCSEs in English & Maths (Grade 4/C or above) and advanced safeguarding training.

Responsibilities

• Lead 1:1 check-ins, build custom support plans, and foster a positive, focused environment in the LAB16 Hub.
• Act as a key member of the safeguarding team, managing student wellbeing and external support referrals.
• Monitor attendance, track progress, and help IB students cross the finish line into top universities, apprenticeships, or careers.
• Manage Post-16 admissions, bursary funds, and student inductions.

Skills

Pastoral care

Student support

Safeguarding

Attendance monitoring

Education

GCSE English & Maths

Advanced safeguarding training

Job description

Are you passionate about guiding young adults toward a brighter future? Join Leigh Academy Blackheath as our Student Services Manager (Post 16). You will be the heart of our LAB16 sixth-form community, championing student welfare, driving attendance, and providing the pastoral support students need to excel in their International Baccalaureate (IB) studies and beyond.

What You’ll Do

• Lead 1:1 check-ins, build custom support plans, and foster a positive, focused environment in the LAB16 Hub.
• Act as a key member of the safeguarding team, managing student wellbeing and external support referrals.
• Monitor attendance, track progress, and help IB students cross the finish line into top universities, apprenticeships, or careers.
• Manage Post-16 admissions, bursary funds, and student inductions.

What We’re Looking For

• Proven track record in pastoral care, student support, or safeguarding within a secondary or Post-16 setting.
• Clear communicator, highly organized, calm under pressure, and dedicated to student success.
• GCSEs in English & Maths (Grade 4/C or above) and advanced safeguarding training. (Degree, youth work, or Bromcom/Smoothwall experience is a bonus!)

Why Join Us?

• Competitive salary and pension.
• Continuous professional development across Leigh Academies Trust.
• Excellent wellbeing perks, flexible options, and staff discounts.
• A fast-paced, collaborative team dedicated to shaping lives through education.

Working with us at Leigh Academy Blackheath

Leigh Academy Blackheath (LAB) is an 'Outstanding' co-educational 11-19 school in the Royal Borough of Greenwich. An International Baccalaureate World School, LAB is dedicated to providing a challenging and personalized education to all students. The school's mission is to ensure every student becomes a powerful citizen of the digital future.

LAB is a strong learning community built on the core values of Respect, Integrity, Ambition, Scholarship, and Resilience. The school's 'human-scale' education model ensures every student is known and valued. LAB is seeking a new team member with a flexible, can-do attitude, drive, and enthusiasm to work with students who have special educational needs. The role involves supporting students in 1:1 sessions and small groups, preparing specialist materials, and contributing to the school's supportive and collaborative environment.

Our Commitment to Safeguarding, Equality & Diversity

Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. This role involves regulated activity relevant to children, and it is a criminal offence for anyone barred from engaging in regulated activity with children to apply for this position.
We adopt a fair, robust and consistent recruitment process across all academies and business units, in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates, and you can read more about our approach on our Careers site. All offers of employment are subject to an Enhanced DBS check, references and, where applicable, a prohibition from teaching check.
As a Trust, we are passionate about diversity and recognise that as individuals, we all bring something unique to the role, regardless of any protected characteristics, which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices, and not discriminating on any grounds.