Student Services Manager

Leighacademiestrust; Rochester; On-site; GBP 21,000 - 27,000; Full time

Job summary

A leading educational academy in Rochester seeks an experienced Student Services Manager to join its team. The successful candidate will manage various student services, support academic and pastoral needs, and engage with parents and external agencies in a collaborative environment. A background in positive behavior management and experience with disadvantaged pupils are beneficial. Competitive salary of £21,566 - £26,605 per annum based on experience.

Benefits

Continuous Professional Development

Collaborative working environment

Supportive leadership

Qualifications

• Strong organizational skills required.
• Must have previous pastoral experience.
• Desirable experience with restorative justice practice.

Responsibilities

• Manage daily tasks while working closely with students and staff.
• Build good working relationships with external agencies.
• Support the academic and pastoral needs of students.

Skills

Organizational skills

Interpersonal skills

Experience with disadvantaged pupils

Positive behavior management

Education

Previous pastoral experience

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Strood Academy has a fantastic opportunity for an experienced Student Services Manager to join us from September 2025. Our successful candidate will demonstrate strong organizational skills whilst managing a variety of tasks, will be very personable and approachable, and will have the ability to build good working relationships with our students. On a daily basis, you'll be in contact with students, various members of staff, parents and external agencies - this is a busy and fast-paced role so we'd love to hear from candidates who are keen to be part of our collaborative and supportive environment. It is essential that our successful candidate has previous pastoral experience.

A background in positive behaviour management, experience in using restorative justice practice and an understanding of external agencies and the local authority fair access panel would be desirable but not essential. We are also looking for individuals who have knowledge and understanding of working with disadvantaged pupils.

This is a permanent position offering an actual salary of £21,566 - £26,605 per annum (£25,183 - £31,067 full-time equivalent), based on experience and based on 37 hours per week, Term Time + 1-week inset.

Working with us at Strood Academy

Since opening in 2009, our academy has transformed the educational opportunities and outcomes for girls and boys in Strood. The improvement in academic performance has been driven by a talented and committed workforce, the hard work of our students, and support from parents and our community. Our new buildings in Carnation Road were designed in partnership with Nicholas Hare and built by BAM as our main contractor at a cost of £26m. They opened in September 2012 and have outstanding learning environments and outside play areas as well as fantastic sports facilities. The buildings reflect our education vision of creating a mature and purposeful educational environment where children of all abilities can learn and thrive.

Our vision is to be an inclusive community where we are all kind, respectful and resilient in our journey towards excellence. Our students thrive through an enriching and diverse curriculum that offers a global perspective, empowering all to become inquisitive lifelong learners.

Our core values are to be:

• Inquisitive
• Respectful
• Resilient
• Kind

Our purpose at Strood Academy is to:

• nurture students' aspirations and build resilience within an environment of tolerance, respect and empathy;
• shape leaders within a global community;
• develop and celebrate knowledgeable and inquiring minds to promote lifelong learning and;
• help young people develop into well-educated, considerate and caring citizens.

We have a growing roll call of 1400 children, including 200 in Sixth Form. Working in our academy takes a lot of dedication and hard work, but for the right individuals, it can be an incredibly rewarding experience and contribute significantly to personal and professional development.

Why work at Strood Academy?

• Our recent OFSTED inspection has confirmed that the academy continues to be judged 'Good' and is very strong in many aspects and areas. The full report can be found on our website and I would like to share a quote which reflects the culture and ambition we all have for our students.

'The principal advocates a culture of high expectations, aspirations and traditional values. Leaders' high expectations are reflected in the ambitious International Baccalaureate curriculum. This provides a global perspective which encourages pupils to be inquisitive lifelong learners. To read the full report please click here.

• Centralised behaviour system and detentions - simple for teachers to follow allowing disruption-free classrooms.
• Our commitment to the development of all staff - CPD on Wednesday afternoons and the opportunity to collaborate with staff from other schools in the LAT. Also, all staff at Strood receive regular coaching feedback through our online platform on-track.
• Strood Academy is easily accessible by A2 and the high-speed train can allow for travel into London in less than 30 minutes.
• We have a common sense approach to workload. All teachers are expected to feedback or live-mark. We also work closely as a Trust allowing for centralised resources to be shared across our secondary schools.

Being part of Leigh Academies Trust

As of 1st September 2024, our Trust comprises 33 geographically organised academies (17 secondaries, 14 primaries and 2 special) educating more than 24,000 students and employing 4,000 talented staff. Currently, 16 of our academies are considered to be "Outstanding" which is 53% of those which have been inspected whilst part of the Trust. The Trust is establishing three 'clusters' of academies: LAT Central; LAT West; LAT North. In addition, the Trust is responsible for one of the region's biggest initial teaching training organisations, a large teaching school hub and is an accredited apprenticeship provider. Our future plans are found in our Vision 2030 document available on our website.

As part of Leigh Academies Trust, you will have ample opportunity to collaborate with your peers both within the academy and across the whole Trust. This is an important part of our vision as we know through experience that we perform better when we work together. You are supported to undertake regular self-development to continue your professional development and hopefully progress further within the organisation.

Click here to view the benefits available to all LAT employees from day one.

Our commitment to safeguarding: Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process across all academies and business units which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates - you can read more about this in our Recruitment Guidance. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Our commitment to equality and diversity: As a Trust, we are passionate about diversity and recognise that as individuals, we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not discriminating on any grounds.

Based on the quality and quantity of applications received, Leigh Academies Trust reserves the right to close this vacancy sooner than the specified closing date. Applicants will be notified of this where possible. Therefore, early applications are encouraged.

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