Student Services Coordinator

TN United Kingdom; Bedford; On-site; GBP 24,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Student Services Coordinator to enhance the success of students at their Bedford campus. This role involves delivering essential careers guidance, supporting learners with financial aid, and fostering a welcoming environment for personal development. With a focus on teamwork and continuous improvement, the organization values inclusivity and strives to create memorable experiences for every student. Join a dynamic team committed to educational excellence and make a positive impact on the lives of students in a supportive and engaging atmosphere.

Benefits

27 days annual leave plus Bank holidays

People’s pension

Retail and Leisure Discounts

Professional development opportunities

Access to college courses

Qualifications

• Good standard of education including GCSE Maths and English.
• Experience working with diverse backgrounds and effective team member.

Responsibilities

• Deliver careers information and guidance, support learners with financial aid.
• Measure impact of careers provision and facilitate course progression.

Skills

Interpersonal Skills

ICT Skills

Organizational Skills

Communication Skills

Education

GCSE Maths and English (grades A-C) or equivalent

Level 3 qualification

Level 6 Qualification in Careers Guidance or willingness to work towards

Tools

Microsoft Office

Job description

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Location: Bedford College – Cauldwell Street Campus

Salary/Benefits: Salary from £24,720 per annum DOE and Qualifications, 27 days annual leave plus Bank holidays, People’s pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks: 37 hours per week

Contract Type: Permanent – Full Time

About the role:

We are currently seeking a Student Services Coordinator to join our Student Services department at The Bedford College Group .

As a Student Services Coordinator, you play an important role in the success of our students through:

• Overall Responsibilities - Ensure effective delivery of careers information and guidance, design and deliver a cross-college careers program, support learners with financial aid applications, and provide personal support for pastoral, health/welfare, and financial matters.
• Main Duties - Offer personal support and referrals, deliver careers information and guidance, develop and deliver careers education programs, measure impact of careers provision, provide impartial advice, facilitate course progression, deliver group sessions, conduct research on opportunities, support UCAS applications, communicate with tutors and staff, contribute to staff development, collect data, represent the College at events, update HE guides, and support strategies for higher education progression.
• Statutory Duties - Promote and safeguard welfare, ensure equality and diversity, follow health and safety requirements, and participate in training and development.
• Additional Duties - Undertake any other duties as determined by the Student Services Manager.

About you:

• Qualifications - Good standard of education including GCSE Maths and English (grades A-C) or equivalent, Level 3 qualification, high computer literacy, Level 6 Qualification in Careers Guidance or willingness to work towards.
• Experience - Working with adults and young people, awareness of student needs, working with diverse backgrounds, effective team member, high performance in previous roles, promoting equality and diversity, organizing events, providing information and guidance, customer-focused environment, project work, using Microsoft Office applications.
• Skills - Excellent interpersonal skills, ICT skills, flexible work approach, organization and planning, effective collaboration with academic and support staff, verbal and written presentation, prioritizing workload, working on own initiative, understanding diverse cultural groups.
• Attributes - Supporting high-quality learning experiences, creating welcoming environments, positive team contribution, promoting College reputation, effective communication, flexible work patterns, ability to work at various sites.
• Safeguarding - Promoting and safeguarding welfare, maintaining appropriate relationships and boundaries.

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

Interviews to be held: 09 May 2025

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group
The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire:Bedford College, Central Bedfordshire College andTreshamCollegein the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough;ShuttleworthCollege,a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for MotorsportalongsideSilverstonerace circuit.To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Safeguarding our Students
The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.