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Student Services Advisor

Educators Wales

Bridgend

On-site

GBP 24,000 - 26,000

Full time

30+ days ago

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Job summary

An established educational institution is seeking a dedicated Student Services Advisor to join their team. In this role, you will provide exceptional support services to students across Bridgend and Pencoed campuses. Your responsibilities will include delivering high-quality customer service, implementing effective administration systems, and utilizing your interpersonal and communication skills to enhance the student experience. This is a fantastic opportunity to contribute to a supportive environment that values diversity and inclusion. If you are passionate about education and want to make a difference in students' lives, this role is perfect for you.

Qualifications

  • Strong customer service abilities and administration skills are essential.
  • Good interpersonal and communication skills are required.

Responsibilities

  • Provide outstanding support to Bridgend College students and stakeholders.
  • Deliver a high-quality customer-focused service.

Skills

Customer Service Skills
Administration Systems Implementation
Knowledge of Google Suite
Interpersonal Skills
Communication Skills

Tools

Google Suite

Job description

Salary: Salary Scale 3: £24,425 - £25,773 per annum

Position: Student Services Advisor

Contract: Full Time and Permanent - 37 hours per week

Location: Across Bridgend and Pencoed campuses

Job Purpose: To provide an outstanding support service to all Bridgend College students and stakeholders.

What are we looking for?

  1. Ability to deliver a high quality customer focused service.
  2. Ability to implement administration systems.
  3. Knowledge of Google Suite.
  4. Good interpersonal skills, oral and written communication skills.

If you feel you could contribute to this supportive team, we want to hear from you!

For further information, please view the job information pack.

Bridgend College recognises its responsibility to ensure the safety and wellbeing of all students. We apply a rigorous process of checking the suitability of staff and volunteers to work with children and vulnerable adults. The above post is subject to an Enhanced DBS disclosure for child and adult workforce.

Bridgend College understands the value of providing services in Welsh and the need to grow its bilingual workforce. We therefore encourage applications from candidates who are able to demonstrate good Welsh language skills. Please specify in your personal statement whether you would prefer to have your assessment/interview conducted in Welsh.

We are actively seeking to improve representation from all sections of the community and promoting equality of opportunity. We welcome applications from everyone, including people from different backgrounds and communities, and of different ages.

We are proud to be a Disability Confident Leader and we guarantee to interview anyone with a disability if their application meets the essential criteria for the post, and consider them on their abilities. We can also offer reasonable adjustments throughout the recruitment process.

The successful candidate will be required to provide evidence of identity and eligibility to work in the UK.

The College does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us.

Please note there may be a requirement for a second stage interview or assessment.

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