Student Services Administrator

MANCHESTER ACADEMY; Manchester; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Cash towards medical treatment

Onsite gym

Generous staff discount scheme

Wellbeing support and resources

Personal day each year

Excellent pension contributions

Friendly, supportive team environment

Opportunity to make a real difference

Job summary

Manchester Academy in Manchester is seeking a Student Services Administrator to be at the heart of school life, providing frontline support to students, families, staff and visitors. The role combines student welfare, administration, reception duties, and customer service in a busy and rewarding school environment.

The position is term-time only plus 10 days, with benefits including a gym, staff discounts, wellbeing support and excellent pension contributions.

Qualifications

• Organised and approachable, with a passion for supporting students.
• Experience in front-line school or customer-facing roles is beneficial.
• Strong interpersonal skills for working with families, staff and visitors.

Responsibilities

• Provide frontline support to students, families, staff and visitors.
• Handle reception duties and administer routine school processes.
• Deliver high-quality customer service in a busy school environment.

Skills

Organised

Approachable

Supports young people

Job description

Welcome to Manchester Academy, a vibrant, inclusive school and one of the most improved schools in the country, in the heart of Manchester.Manchester Academy is highly ambitious for our students and has strong systems to support this progress. Our teaching model utilises Rosenshine’s principles, and we offer excellent support for new staff and early career colleagues. Many of our leaders have trained with us and are now leading change across the Academy. Our ambition for our students is matched but the expertise and passion across our staff team. Our unique location in the centre of our city means we are well served by public transport and accessible without a car.We have a detailed curriculum across all subjects and dedicate significant time to academic teams to discuss, plan and share planning and resources. As part of one of the most ambitious Trusts in the country, United Learning, we are fortunate to be part of a much bigger network of professional practice which complements the curriculum leadership within the Academy. Opportunities are not just focused on our academic curriculum; at Manchester Academy, we firmly believe there is more to a good education than excellent exam grades which is why we are committed to providing an Education with Character. This means that in everything we do - both inside and outside the classroom - we seek to nurture key skills that are vital for life beyond school such as team building, resilience, creativity, public speaking, and enterprise.Manchester Academy is looking for passionate people to join our incredible team. We will support you to be brilliant and enjoy your job. Our leadership team is human and put in high presence around the Academy to support and develop colleagues. Every day our staff ‘make Manchester magic’ with our amazing students and change lives. We’d love for you to join us and be part of something you’ll never forget.Manchester Academy is part of United Learning, a large, and growing, group of schools aiming to offer a life-changing education to children and young people across England. United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.We always appoint on merit, and we are open to discussing flexible working options.

Are you organised, approachable, and passionate about supporting young people? Join our dedicated team as a Student Services Administrator, where you'll be at the heart of school life, providing frontline support to students, families, staff, and visitors.

This varied role combines student welfare, administration, reception duties, and customer service in a busy and rewarding school environment.

Term time only plus 10 days giving you the majority of school holidays off

• Cash towards medical treatment
• Access to an onsite gym
• Generous staff discount scheme
• Wellbeing support and resources
• At least one personal day each year
• Excellent pension contributions
• Friendly, supportive team environment
• The opportunity to make a real difference to students every day

This is a varied and rewarding role for someone who thrives in a busy environment, enjoys helping others and wants to make a positive impact on young people's lives.