Student Relations Officer

Luminate Education Group; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading organization in education is seeking a Student Relations Officer for their new campus in Pudsey. The successful candidate will support students' academic and personal growth through engagement and community building, ensuring a safe and inclusive environment. Join a team dedicated to inspiring young people and fostering positive educational experiences.

Benefits

Generous Annual leave entitlement

Excellent Pension schemes

Memberships and discounts

Discounted travel available

Learning and development opportunities

Employee wellbeing initiatives

Flexible hybrid working opportunities

Qualifications

• Ability to connect with and motivate young people.
• Experience supporting campus safety and security.
• Strong organisational skills to manage priorities.

Responsibilities

• Encourage positive relationships among students and staff.
• Support student well-being and guide them to resources.
• Help maintain a safe campus environment.

Skills

Empathy

Adaptability

Teamwork

Organisational Skills

Problem Solving

Education

Experience in education, youth work or community settings

Job description

About the Role

Are you passionate about supporting young people to succeed and grow? As a Student Relations Officer, you'll play a key role in shaping the student experience across our the brand new Pudsey Sixth Form College.

This is a varied and rewarding role. You'll help students meet their attendance and academic goals, guide them as they plan their next steps, and contribute to the welcoming, inclusive and academically rigorous campus in the heart of Pudsey.

We’re looking for someone who brings energy, empathy, and adaptability. You’ll be a familiar, friendly face on campus greeting students, encouraging positive behaviour, and being a trusted point of contact.

You’ll also have the chance to work closely with students and curriculum staff to deliver extracurricular and enrichment options and to support various teachers and support staff to develop cross-campus initiatives.

If you love building relationships, motivating others, and creating opportunities for young people to reach their full potential, then this role is for you.

What You Will Do

• Build a strong sense of community by encouraging respectful communication and positive relationships among students, staff, and visitors.
• Lead by example, modelling positive behaviour and using restorative approaches to guide and support students when challenges arise.
• Inspire students to engage fully in their studies and wider college life by boosting attendance, punctuality, and participation in enrichment activities that support their growth and development.
• Support student wellbeing, responding with care and professionalism to sensitive issues and signposting learners to the right support services when needed.
• Help keep our campus safe and secure, taking appropriate action when incidents occur and contributing to a calm, respectful, and professional environment.

About You

• Experience working with young people in education, youth work, or community settings, with a genuine passion for supporting their progress and development.
• The ability to connect with and motivate young people, building positive relationships that encourage engagement, participation and the pursuit of excellence.
• Experience supporting campus safety and security, with a proactive approach to maintaining a safe, welcoming and professional environment.
• A team player who is also confident working independently, using initiative to solve problems and adapt to changing situations.
• Strong organisational skills, with the ability to manage time effectively and juggle priorities in a busy environment.
• Confidence in managing challenging situations, using restorative practices to address unprofessional student behaviour in a calm, constructive way.

About Us

Here at Pudsey Sixth Form college we raise student aspirations and build their confidence so they can go beyond the expected. We do this through our shared passion for teaching, learning and broadening horizons.

By joining Pudsey Sixth Form College you join a brand new campus and community dedicated to improving and inspiring the lives of young people through education. We empower students to strive for excellence so whether you’re inspiring the next generation with your dynamic teaching or supporting the work of those who do, you know you will be making a positive impact every day.

Choosing to work for Pudsey Sixth Form College means that you will be part of creating something new and be able to leave your own mark all whilst delivering excellent and innovative education which is supportive, inspiring and life changing. We have a sense of belonging and are proud of our local community, so if this sounds like something you want to be a part of, we look forward to welcoming you to Pudsey Sixth Form College.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

• We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
• We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.

Benefits

There are plenty of benefits available to our staff members, here are just a few:

• Generous Annual leave entitlement - If you work full time, you'll get at least 39 days holiday plus bank holidays. This includes closure days at Christmas (pro rata for part time staff)
  • Support Staff 39 days
  • Academic 44 days
  • Senior Management 44 days
• Excellent Pension schemes
  • Teachers’ Pension Scheme
  • Local Government Pension Scheme
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card).
• Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities - including staff development days
• Employee wellbeing initiatives
• Flexible and hybrid working opportunities - this will vary depending on role requirements