Student Registry and Immigration Compliance Officer

Sommet-Education; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

An international higher education institution in London is seeking a Student Registry and Immigration Compliance Officer to provide support for students while ensuring compliance with UK visa regulations. The ideal candidate will have a strong background in higher education administration and excellent customer service skills. This role requires on-site presence, fostering a collaborative environment to enhance the student experience.

Qualifications

• Experience in higher education administration, ideally within a student route sponsoring organization.
• Strong knowledge of UK visa regulations and compliance.
• Ability to manage academic administration tasks in an international environment.

Responsibilities

• Advise students on UK visa requirements and ensure compliance.
• Act as a Level 1 user for UKVI SMS and maintain relationships with UKVI.
• Support programme administration and maintain accurate student records.

Skills

Customer service

Interpersonal skills

Knowledge of UK visa regulations

Organizational skills

Diplomatic approach

Education

Educated to A Level or equivalent

Degree-level education (advantageous)

Tools

Microsoft Office

Salesforce

Job description

Overview

Student Registry and Immigration Compliance Officer — Permanent contract / Roehampton / South West London

Sommet Education is a hospitality management and pastry & culinary arts education group of more than 1200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse, Invictus Group and the Indian School of Hospitality. Our headquarters are based in Lausanne, Switzerland, with additional hubs in Marbella, Spain (Accounting) and London, UK (Enrolment, Marketing and Digital).

You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.

We are seeking a Student Registry and Immigration Compliance Officer to join our friendly and dynamic Student Registry Services team. This is an exciting opportunity to work for an international higher education institution with a reputation for academic excellence and outstanding student experience.

Are you a highly motivated individual looking for a new challenge? Do you thrive in a collaborative environment and enjoy delivering a first-class service?

The Student Registry Services team provides academic administration and compliance support throughout the entire student journey; from registration to graduation. In this role, you will play a key part in supporting students, staff, and faculty, while ensuring compliance with UKVI requirements.

Your Role

• Immigration Compliance: Advise and support students on UK visa requirements, draft and issue CAS, monitor student attendance, and ensure compliance with UKVI regulations.
• Liaison with UKVI: Act as a Level 1 user for the UKVI SMS, maintain strong relationships with UKVI, and ensure timely updates and reporting.
• Academic Administration: Support programme administration for BBA and MSc students, maintain accurate student records, and service committees and exam boards.
• Arrivals & Induction: Assist with student arrivals, induction activities, and ensure student documentation and records are in order.
• Reception Cover: Provide a 5* service to students, staff, and visitors at our London reception when required.

About You

• Educated to A Level or equivalent; degree-level education is advantageous but not essential.
• Demonstrated experience in Higher Education administration, ideally within a Student Route sponsoring organisation.
• Strong working knowledge of UK visa regulations and compliance requirements.
• Proven ability to manage academic administration tasks in an international or multicultural environment.
• Excellent customer service and interpersonal skills, with a flexible, diplomatic, and solutions-focused approach.
• Confident using Microsoft Office and open to learning new systems (experience with Salesforce and student record systems is a plus).
• Highly organised, reliable, and able to manage competing priorities and meet deadlines.
• Service-oriented with a "can-do" attitude and the ability to handle sensitive situations with professionalism.

Additional Information

• This role is based on-site at the Glion London Campus.
• Visa sponsorship is not available for this position. Applicants must already have the right to live and work in the UK.

We actively welcome applications from candidates of all backgrounds and experiences who can demonstrate the skills and commitment required for the role.

Join a supportive and dynamic team making a real difference in the lives of international students.

Application Closing Date: 26 September 2025