Student Recruitment Officer

JR United Kingdom; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Student Recruitment Officer to join their team in London. This role is crucial for promoting educational programs and guiding prospective students through their application journey. The ideal candidate will possess strong interpersonal skills, a customer-first mindset, and the ability to thrive in a fast-paced environment. You will be responsible for managing student inquiries, providing tailored advice, and ensuring a seamless application process. With a focus on achieving targets and delivering excellent service, this position offers a unique opportunity to make a significant impact in the education sector. Join this exciting journey and help shape the future of students!

Qualifications

• Customer-focused with excellent interpersonal skills and a proactive attitude.
• Expert in Excel and able to handle presentations effectively.
• Experience in advisory and sales roles, with a strong understanding of education.

Responsibilities

• Provide tailored advice to prospective students and manage their applications.
• Build trust with students and handle inquiries about GEDU's offerings.
• Deliver outstanding customer service and achieve set targets.

Skills

Interpersonal Skills

Customer Service

Sales Skills

Excel Expertise

Analytical Skills

Presentation Skills

Multitasking

CRM Experience

Career Guidance

English Proficiency

Education

Understanding of Higher/Further Education

Tools

CRM Software

Job description

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Student Recruitment Officer, London (Greenford)

Client:

GEDU Global Education

Location:

London (Greenford), United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

Position Overview:

The Student Recruitment Officer is responsible for promoting GEDU and its partnered institutions' programme portfolio to potential students over the phone and via e-mail, forming a vital part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to enrollment.

You will work with minimum day-to-day supervision, leading and managing the consultative sales process within established parameters and procedures. This role requires a thorough understanding of relevant systems/processes, GEDU and its institutions' products, or the working environment. Role holders will strive to achieve set targets and organize their own day-to-day work to meet clear objectives.

Independence and initiative will be required to react to changing priorities and work circumstances, with scope to make decisions within clear parameters. This may also include responding to complaints and escalated issues and resolving problems involving other departments. They will typically set and monitor standards within their own work area, with scope for improving operational effectiveness and quality service through the application of process improvement.

Key Responsibilities:

• Providing individually tailored advice to all prospective students.
• Consulting students through the full application circle: from initial conversation through to finalizing and closing their application to study with institutions within GEDU.
• Exploring possible career paths for students and matching them with specific GEDU offerings.
• Handling student inquiries regarding different programmes from potential students.
• Building commonalities to gain trust and engage potential students.
• Providing outstanding customer service to all students and stakeholders, which is timely and efficient, and encourages students to choose GEDU’s products.
• Account managing students’ applications from original inquiry to payment of tuition fees.

Qualifications:

• Customer-focused with excellent interpersonal skills to include professional credibility, relationship building, and influencing – ‘customer comes first’.
• Expert in Excel, able to run pivot tables and presentations.
• Both advisory and sales skills.
• Analysis and decision-making skills.
• Excellent presentation skills and a high level of confidence.
• Ability to multitask in a busy, highly pressured, and fast-paced working environment.
• Experience of using a CRM.
• An understanding of higher/further education or an interest in working in the education sector.
• Ability to provide career guidance and explore relevant career pathways for students.
• Possess a high level of oral and written English.
• Proactive, self-motivated, and achievement-driven with a ‘can-do’ attitude.
• Organized, confident, self-disciplined, thorough, and logical.
• Proven background in a new B2C/income generating role.

Join us on this exciting journey!