Student Recruitment Coordinator

University of Glasgow; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

The University of Glasgow is seeking a Student Recruitment Coordinator to assist with UK and International recruitment strategies. This role involves enhancing student engagement, managing recruitment events, and requires excellent communication and organizational skills. The position offers a comprehensive salary package within a nurturing environment, enabling the successful candidate to thrive professionally while contributing to a vibrant academic community.

Qualifications

• Experience in customer-facing roles.
• Relevant experience demonstrating progression.
• Budget management experience.

Responsibilities

• Act as first point of contact for overseas agents and students.
• Support implementation of conversion activities using various online tools.
• Manage recruitment databases and prepare reports for decision-making.

Skills

Communication

Analytical skills

Interpersonal skills

Problem-solving

Customer-focused approach

Time management

Organizational skills

Education

Scottish Credit and Qualification Framework level 7 or equivalent

Tools

Microsoft Office Suite

Databases

Job description

Job Title: Student Recruitment Coordinator, Glasgow

Client: University of Glasgow

Location: Glasgow, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 5db3b642cc78

Job Views: 5

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

Job Purpose

To assist UK & International Recruitment Managers and Officers in meeting institutional and College targets related to the University’s UK and International Student Recruitment strategies and KPIs. Provide friendly and efficient service to students and visitors worldwide. Manage student enquiries, implement conversion activities to increase offers to registrations across regions. Develop communication channels with external stakeholders such as agents, schools, and event organizers for designated regions. Conduct student recruitment activities in the UK and overseas, with the possibility of regional rotation for diverse market experience.

Main Duties and Responsibilities

1. Act as the first point of contact for overseas agents, counselors, and students. Respond promptly to enquiries, maintain excellent customer service, and escalate complex issues appropriately.
2. Support the implementation and delivery of conversion activities using webinars, social media, and other online tools, coordinating with other SRCs.
3. Manage budgets by raising Purchase Orders, tracking expenses, and reconciling commitments monthly.
4. Process agent commissions, verify student registrations, and liaise with overseas agents to ensure accuracy.
5. Collaborate with Colleges and Recruitment Managers to prepare and submit sponsor reports, enhancing reporting processes as needed.
6. Support logistics for recruitment events such as fairs and symposiums, including bookings, liaising with suppliers, and coordinating staff and student assistance.
7. Maintain recruitment databases, analyze data, and prepare reports for decision-making.
8. Keep recruitment presentation templates current and relevant.
9. Host campus visitors and deliver presentations to prospective students, parents, schools, and delegations.
10. Travel domestically and internationally to represent the University at recruitment events, brief staff, and conduct student interviews.
11. Update country-specific recruitment web pages regularly.
12. Liaise with university colleagues and provide cover for administrative duties as needed.

Qualifications, Knowledge, Skills, and Experience

Essential:

• A1: Demonstrated competencies and relevant experience or Scottish Credit and Qualification Framework level 7 or equivalent.
• A2: Proficiency in Microsoft Office Suite.
• C1: Working knowledge of databases and web research.
• C2: Excellent communication and interpersonal skills.
• C3: Strong analytical and problem-solving skills.
• C4: Ability to multitask, exercise discretion, and work as part of a team.
• C5: Customer-focused approach and sensitivity to cultural differences.
• C6: Excellent time management, organizational skills, and attention to detail.
• C7: Self-motivation, flexibility, and presentation skills.
• C8: Budget management experience.

Desirable:

• D1: Public speaking experience.
• D2: Valid driving license.

Experience:

• E1: Relevant work experience demonstrating progression.
• E2: Customer-facing roles experience.
• E3: Data management experience.
• E4: Experience giving presentations to diverse audiences.
• E5: Managing complex budgets.

Terms and Conditions:

Salary: Grade 5, £25,138 - £29,605 per annum. Full-time, permanent position. The role involves travel and offers a supportive, inclusive community environment.