Student Recruitment And Conversion Specialist

thefutureworks; Loughton; Remote; GBP 25,000 - 35,000; Full time

Job summary

An online education company seeks a Recruitment and Conversion Specialist to facilitate student enrolment through engaging outbound calls. The role involves meeting targets, building rapport, and collaborating with various teams. Candidates should have experience in customer service or outbound calls and a passion for transforming lives through education. Full training and development opportunities are provided.

Benefits

Full training

Career development opportunities

Supportive work environment

Qualifications

• Proven experience in outbound calls or customer service, ideally in education or contact centres.
• Excellent communication and relationship-building skills.
• Resilient approach with strong attention to detail.
• Passion for helping people transform their lives through online learning.

Responsibilities

• Engage and qualify potential learners through outbound calls.
• Build rapport and support students through to enrolment.
• Work to clear targets in a supportive environment.
• Collaborate with teams across departments.

Skills

Outbound calls experience

Excellent communication skills

Results-driven approach

Attention to detail

Customer service

Job description

Overview

Are you a confident communicator with a passion for helping people achieve their goals through education? thefutureworks are looking for a Recruitment and Conversion Specialist to join the dynamic GrowCo team at Coventry University Online.

In this fast-paced role, you'll make around 100 outbound calls a day, connecting with prospective students across the UK and internationally. You'll guide them through their journey—from first enquiry to enrolment—providing expert advice on our online courses and ensuring every student receives outstanding service.

Coventry University Online are shaping the future of digital education—and you could be part of that journey. You'll receive full training, career development opportunities, and the satisfaction of knowing your work makes a real impact.

What you'll do

• Engage and qualify potential learners through outbound calls.
• Build rapport, understand motivations, and support students through to enrolment.
• Work to clear targets in a supportive, high-performing environment.
• Collaborate with teams across marketing, admissions, and academic departments.

What we're looking for

• Proven experience in outbound calls or customer service (ideally in education or contact centres).
• Excellent communication and relationship-building skills.
• A results-driven, resilient approach and strong attention to detail.
• A passion for helping people transform their lives through online learning.

At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process. Each application is reviewed with care and attention to your unique experience, skills, and achievements.

If your application is shortlisted, a friendly member of our team will be in touch within 48 hours.

Previously registered with us? We'd love to hear from you—please feel free to get in touch directly about this opportunity.